Is TigerConnect down?

Last checked 6m ago
Current status
TigerConnect is up

No incidents right now.

Official status page: https://status.tigerconnect.com · Polled every 5 minutes · 5 components tracked

TigerConnect is operational right now. Last checked 6m ago; the most recent incident resolved 22d ago.

Real-time TigerConnect status, recent outages, and incident history — pulled directly from TigerConnect's official status page at https://status.tigerconnect.com every 5 minutes. Pingoru tracks 5 TigerConnect services and has captured 4 incidents in the last 90 days (98.89% uptime). Get email, Slack, Discord, or webhook alerts the moment TigerConnect reports a new incident — free for 5 monitors, no credit card.

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TigerConnect uptime 98.89% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 36m
    Started May 22, 2026, 02:24 PM UTC · Resolved May 22, 2026, 03:00 PM UTC
    Physician Scheduling
    Timeline · 4 updates
    • investigating · May 22, 2026, 02:24 PM UTC

      TigerConnect is currently investigating a detected issue affecting users logging into TigerConnect Physician Scheduling via SAML authentication. • Time Detected: 7 AM PT • Impact: SSO users utilizing SAML authentication are currently unable to log into TCPS and are experiencing a continuous authentication loop during the sign-in process. This issue is isolated to SAML-based SSO users and prevents successful access to the platform after credential submission. • Status: Investigating 🟡 Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available. Please report symptoms or additional issues you experience to TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

    • identified · May 22, 2026, 02:53 PM UTC

      TigerConnect engineers have taken steps to address the cause of the issue affecting TigerConnect Physician Scheduling Login - services are beginning to normalize. • Time Detected: 7:51 AM PT • Impact: SSO users utilizing SAML authentication are currently unable to log into TCPS and are experiencing a continuous authentication loop during the sign-in process. This issue is isolated to SAML-based SSO users and prevents successful access to the platform after credential submission. • Fix/Mitigation Applied: 7:50 AM PT • Status: Monitoring 🔵 A final update will be provided when platform stabilization concludes and incident resolution is confirmed. Please report any issues to TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

    • monitoring · May 22, 2026, 02:55 PM UTC

      TigerConnect engineers have taken steps to address the cause of the issue affecting TigerConnect Physician Scheduling Login - services are beginning to normalize. • Time Detected: 7:51 AM PT • Impact: SSO users utilizing SAML authentication are currently unable to log into TCPS and are experiencing a continuous authentication loop during the sign-in process. This issue is isolated to SAML-based SSO users and prevents successful access to the platform after credential submission. • Fix/Mitigation Applied: 7:50 AM PT • Status: Monitoring 🔵 A final update will be provided when platform stabilization concludes and incident resolution is confirmed. Please report any issues to TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

    • resolved · May 22, 2026, 03:00 PM UTC

      The issue affecting TigerConnect Physician Scheduling has been resolved. All systems are operating normally. • Status: Resolved 🟢 • Time Resolved: 7:51 AM PT • Root Cause: A full post-incident summary will be provided upon request. We apologize for any workflow disruption and thank you for your patience. If you continue to experience issues, please contact TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

    Latest: The issue affecting TigerConnect Physician Scheduling has been resolved. All systems are operating normally. • Status: Resolved 🟢 • Time Resolved: 7:51 AM PT • Root Cause: A full …

  2. Resolved 52m
    Started May 06, 2026, 01:25 PM UTC · Resolved May 06, 2026, 02:17 PM UTC
    Directory SearchMessaging Services
    Timeline · 2 updates
    • investigating · May 06, 2026, 01:25 PM UTC

      TigerConnect is currently investigating a detected issue affecting Fast Deploys. • Time Detected: 5AM PT • Impact: Multiple users are receiving email fast deploys, this does not affect messages being sent or received while logged in • Status: Investigating 🟡 Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available. Please report symptoms or additional issues you experience to TigerConnect Support: • Phone: +1 605-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

    • resolved · May 06, 2026, 02:17 PM UTC

      We apologize for any inconvenience this may have caused. Our team has resolved an issue with the email delivery service related to a recent deployment. During this time, the core product and messaging functionality continued to operate as expected. If you have any questions or concerns, please contact our Support team.

    Latest: We apologize for any inconvenience this may have caused. Our team has resolved an issue with the email delivery service related to a recent deployment. During this time, the core p…

  3. Resolved 2h 36m
    Started Apr 22, 2026, 12:20 PM UTC · Resolved Apr 22, 2026, 02:56 PM UTC
    Directory SearchMessaging Services
    Timeline · 3 updates
    • investigating · Apr 22, 2026, 12:20 PM UTC

      TigerConnect is currently investigating a detected issue affecting [Web/Desktop App Not loading]. • Time Detected: 5AM PT • Impact: Desktop app and web sessions are currently not loading messages, new logins will stay "loading" and not return any conversations • Status: Investigating 🟡 Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available. Please report symptoms or additional issues you experience to TigerConnect Support: • Phone: +1 605-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

    • monitoring · Apr 22, 2026, 12:30 PM UTC

      We have remediated the root cause and see performance starting to come back normal, we'll continue to monitor as functionality is fully restored

    • resolved · Apr 22, 2026, 02:56 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

Outage history

Past 90 days · 3 incidents View full outage history →