Is TigerConnect down?

Last checked 3m ago
Current status
TigerConnect is up

No incidents right now.

TigerConnect is operational right now. Last checked 3m ago; the most recent incident resolved 14d ago.

Real-time TigerConnect status, recent outages, and incident history: pulled directly from TigerConnect's official status page at status.tigerconnect.com every 5 minutes. Pingoru tracks 6 TigerConnect services and has captured 11 incidents in the last 90 days (99.26% uptime). Get email, Slack, Discord, or webhook alerts the moment TigerConnect reports a new incident, free for 3 monitors, no credit card.

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TigerConnect uptime 99.26% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 2h 26m
    Started Sep 28, 2026, 02:33 PM UTC · Resolved Sep 28, 2026, 05:00 PM UTC
    CareConduitDeveloper APIMessaging ServicesPhysician SchedulingOperator Console
    Timeline · 6 updates
    • investigating · Sep 28, 2026, 02:33 PM UTC

      TigerConnect is currently investigating an issue causing delays with messages sent across all devices. • Time Detected: 7:00 AM PT • Impact: We have received reports of delays with messages being sent. • Status: Investigating 🟡 Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available. Please report symptoms or additional issues you experience to TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

    • investigating · Sep 28, 2026, 02:34 PM UTC

      We are continuing to investigate this issue.

    • investigating · Sep 28, 2026, 04:00 PM UTC

      TigerConnect continues to investigate an issue causing delays with messages sent across all devices. We have seen improvements since the last report. • Time Detected: 7:00 AM PT • Impact: We have received reports of delays with messages being sent. • Status: Investigating 🟡 Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available. Please report symptoms or additional issues you experience to TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

    • monitoring · Sep 28, 2026, 04:15 PM UTC

      TigerConnect engineers have taken steps to address delayed messages - services are beginning to normalize. • Time Detected: 7:00 AM PT (Initial report/alarm) • Impact: We have received reports of delays with messages being sent. • Fix/Mitigation Applied: 8:11 AM PT • Status: Monitoring 🔵 A final update will be provided when platform stabilization concludes and incident resolution is confirmed. Please report any issues to TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

    • monitoring · Sep 28, 2026, 04:15 PM UTC

      We are continuing to monitor for any further issues.

    • resolved · Sep 28, 2026, 05:00 PM UTC

      Message delays has been resolved. All systems are operating normally. • Status: Resolved 🟢 • Time Resolved: 9 AM PT • Duration: Approximately 2 hours We apologize for any workflow disruption and thank you for your patience. If you continue to experience issues, please contact TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

    Latest: Message delays has been resolved. All systems are operating normally. • Status: Resolved 🟢 • Time Resolved: 9 AM PT • Duration: Approximately 2 hours We apologize for any workflow…

  2. Resolved 6h 14m
    Started Sep 12, 2026, 06:35 PM UTC · Resolved Sep 13, 2026, 12:49 AM UTC
    Directory SearchMessaging Services
    Timeline · 6 updates
    • investigating · Sep 12, 2026, 06:35 PM UTC

      TigerConnect is currently investigating a detected issue affecting users being logged out of the TigerConnect application both Desktop and Mobile • Time Detected: 11 AM PT • Impact: Users are logged off, logging back is successful • Status: Investigating 🟡 Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available.

    • investigating · Sep 12, 2026, 07:43 PM UTC

      Tigerconnect continues to investigation the logout issue impacting TC Messenger . We have confirmed users are able to login back in immediately after the logout. If logged out, please use your login credentials to log back in for fully functioning application. If you need further assistance please contact support at [email protected] or at (650) 564-4722. • Time Detected: 11 AM PT • Impact: Users are logged off, logging back is successful • Status: Investigating 🟡 Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available or at 1:30 PM PST.

    • investigating · Sep 12, 2026, 08:30 PM UTC

      Tigerconnect continues to investigation the logout issue impacting TC Messenger . We have confirmed users are able to login back in immediately after the logout. If logged out, please use your login credentials to log back in for fully functioning application. If you need further assistance please contact support at [email protected] or at (650) 564-4722. • Time Detected: 11 AM PT • Impact: Users are logged off, logging back is successful • Status: Investigating 🟡 Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available or at 2:30 PM PST.

    • investigating · Sep 12, 2026, 10:01 PM UTC

      Our team continues to actively investigate the unexpected logout issue impacting users. We’ve confirmed that affected users are able to log back in immediately and regain full functionality. The team is currently focused on identifying the underlying cause and determining the appropriate path toward a permanent resolution. If you need further assistance please contact support at [email protected] or at (650) 564-4722. • Time Detected: 11 AM PT • Impact: Users are logged off, logging back is successful • Status: Investigating 🟡 Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available or at 4:00 PM PST.

    • monitoring · Sep 12, 2026, 11:36 PM UTC

      Our team has identified the issue and is actively monitoring. We are closely tracking user activity and logout behavior for any recurrence of the unexpected logout issue. At this time, affected users are able to log back in immediately and regain full functionality. We will continue monitoring the changes that have been made while the team works to validate the underlying cause. • Time Detected: 11 AM PT • Impact: Users are logged off, logging back is successful • Status: Monitoring 🔵 A final update will be provided when platform stabilization concludes and incident resolution is confirmed. Please report any issues to TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

    • resolved · Sep 13, 2026, 12:49 AM UTC

      The issue has been resolved. • Status: Resolved 🟢 • Time Resolved: 1:00 PM PT • Duration: Approximately [X hours / X minutes] We apologize for any workflow disruption and thank you for your patience. If you continue to experience issues, please contact TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

    Latest: The issue has been resolved. • Status: Resolved 🟢 • Time Resolved: 1:00 PM PT • Duration: Approximately [X hours / X minutes] We apologize for any workflow disruption and thank yo…

Incident record

Since April 2026 · Statuspage by Atlassian · 6 components checked every 5 minutes
51incidents recorded
7last 12 months
2last 90 days
3 hourstypical duration, 12 months

The longest incident in the last year, TigerConnect Service Degradation on January 6, 2026, ran for 7 hours. 11 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Messaging Services6
  • Directory Search4
  • Physician Scheduling2
  • CareConduit1
  • Developer API1

Latest incidents

Outage history

Past 90 days · 2 incidents View full outage history →