DrFirst incident
Intermittent Performance Issues with E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)
Minor Vendor's status page →
Resolved after 1 hour 10 minutes, affecting E-Prescribing Desktop Staging Environment (Rcopia Staging Environment), on September 8, 2026.
The issue has been identified and a fix is being implemented.
Affected components
E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)
Update timeline
- investigating Sep 08, 2026, 04:01 PM UTC
Some customers may experience intermittent performance issues with E-Prescribing Desktop Staging Environment (Rcopia Staging Environment) at this time. Our engineers are aware and working to resolve this as soon as possible.
- identified Sep 08, 2026, 04:36 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 08, 2026, 05:12 PM UTC
This incident has been resolved.
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