Diabolocom incident

fr1 , fr2 , fr6 , fr10 and de1 : public-api-admin service down

Critical Resolved View vendor source →

Diabolocom experienced a critical incident on August 29, 2025 affecting REST APIs and REST APIs and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2025, 07:45 AM UTC
Resolved
Aug 29, 2025, 08:23 AM UTC
Duration
37m
Detected by Pingoru
Aug 29, 2025, 07:45 AM UTC

Affected components

REST APIsREST APIsREST APIsREST APIs

Update timeline

  1. identified Aug 29, 2025, 08:06 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Aug 29, 2025, 08:07 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 29, 2025, 08:23 AM UTC

    The incident has been resolved, but all tokens created after 9:00 PM CET should be recreated to be functional