Resolved after 34 minutes, affecting Scenario and Scenario and 1 more, on September 21, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified Sep 21, 2026, 02:53 PM UTC
We are experiencing an issue with our file management service. This may affect audio files and routing in your scenarios. The issue has been identified, and our team is taking the necessary steps to resolve it as quickly as possible. Nous rencontrons un incident au niveau de notre service de gestion de fichiers. Cela peut avoir un impact sur les fichiers audio et le routage au niveau de vos scénarios. Le problème est identifié, notre équipe fait le nécessaire pour résoudre cela le plus rapidement possible.
- monitoring Sep 21, 2026, 03:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 21, 2026, 03:27 PM UTC
This incident has been resolved.
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