Diabolocom incident

Sim Management Issue

Minor Ongoing View vendor source →

Diabolocom is currently experiencing a minor incident affecting Sim Management(Activation,Suspension,...), which began 2h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 08:28 AM UTC
Resolved
Ongoing
Duration
● 1h 49m
Detected by Pingoru
May 12, 2026, 08:28 AM UTC

Affected components

Sim Management(Activation,Suspension,...)

Update timeline

  1. investigating May 12, 2026, 08:28 AM UTC

    We are currently experiencing an issue with our partner API interface. The issue is currently being investigated.

  2. investigating May 12, 2026, 10:00 AM UTC

    The issue is still being investigated on the partner's side. Currently, around 11% of user requests are impacted. If you experience any issues with SIM management actions, please retry now or later.