Resolved after 2 hours 13 minutes, affecting Sim Management(Activation,Suspension,...), on May 12, 2026.
The incident has been resolved and services are operating normally. We will continue monitoring the situation closely.
Affected components
Update timeline
- investigating May 12, 2026, 08:28 AM UTC
We are currently experiencing an issue with our partner API interface. The issue is currently being investigated.
- investigating May 12, 2026, 10:00 AM UTC
The issue is still being investigated on the partner's side. Currently, around 11% of user requests are impacted. If you experience any issues with SIM management actions, please retry now or later.
- resolved May 12, 2026, 10:41 AM UTC
The incident has been resolved and services are operating normally. We will continue monitoring the situation closely.
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