Diabolocom incident

Diabolocom Knowledge base - down

Resolved after 19 hours 55 minutes, affecting Support access, on August 12, 2026.

identified Aug 12, 2026, 11:53 AM UTC

The knowledge base is currently unavailable. Please use the following URL to contact our support team: https://support.diabolocom.com/hc/en-us/requests/new La base de connaissance n'est pas accessible pour le moment. Vous pouvez passer par l'URL suivante pour nous contacter au support : https://support.diabolocom.com/hc/en-us/requests/new

Started
Aug 12, 2026, 11:53 AM UTC
Resolved
Aug 13, 2026, 07:48 AM UTC
Duration
19h 55m
Detected by Pingoru
Aug 12, 2026, 11:53 AM UTC

Affected components

Support access

Update timeline

  1. identified Aug 12, 2026, 11:53 AM UTC

    The knowledge base is currently unavailable. Please use the following URL to contact our support team: https://support.diabolocom.com/hc/en-us/requests/new La base de connaissance n'est pas accessible pour le moment. Vous pouvez passer par l'URL suivante pour nous contacter au support : https://support.diabolocom.com/hc/en-us/requests/new

  2. resolved Aug 13, 2026, 07:48 AM UTC

    This incident has been resolved.

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