DeepL Outage History

We've identifed and reslved the cause of a problem with was affecting approx 2% of login attemps on SSO Authentication since since the 27th April. Since service has been restored we have seen no failed, but valid, login attempts.

https://marketplace.deepl-partners.com/ is now restored and working correctly. We'll continue to monitor the site.

Services are now restored and responding as expected. We will continue to monitor the situation and investigate root cause. Total impact duration was ~46 minutes 09:56- 10:42 UTC.

We detected degrated performance on Public API (EU) between 04:55 – 05:10 UTC. The issue has been resolved. Performance has returned to normal. We’re continuing to monitor the system and will review the incident to help prevent a recurrence. Thank you for your patience.

We resolved the issue with our Japan Deployment. All services should be working again.

Voice Conversations was temporarily redirecting users to the translator page due to a feature flag configuration mismatch. The issue has been resolved.

Voice services experienced approximately 10 minutes of degraded availability due to an internal infrastructure issue. Real-time translation and meeting features were temporarily affected. The issue resolved automatically and services have fully recovered. We are investigating the underlying cause...

The issue has been resolved and systems are operating normally again. We appreciate your patience and apologize for the interruption. A full review is underway to help prevent this from happening again.

We detected and resolved an outage affecting all DeepL Free services. The incident occurred between 08:33 and 08:48 UTC. It was caused by a faulty configuration change, which was quickly identified and rolled back, restoring normal service. We sincerely apologize for any inconvenience this...

The issue has been resolved and affected components are now operating normally. Thank you for your patience while we worked to restore service.

A routine change in the account management caused users to be logged out and being unable to log back in.

The issue has been resolved and the Analytics tab is now fully operational. Historical usage data has been successfully reprocessed and checked for accuracy.

The issue causing premature session terminations has been fully resolved. Session durations have returned to normal and no further logouts are expected.

We recently experienced a failure on a small number of our servers. While we initially expected a significant impact on the Voice API services hosted there, further investigation confirmed the effect on our operations was minimal . At most, some users may have...

The Document Translation system did face a partial outage between 11:50 and 12:10 UTC today. The issue is resolved, but documents uploaded during that time might still be affected and might require re-queueing.

We experienced a traffic spike earlier today that led to a delayed scaling response from our infrastructure. Service is now back to regular levels. We’ve identified the root cause as a configuration error and are applying a fix shortly to improve our ramp-up time.

Translation functionality on the web application has been fully restored. The issue was caused by a configuration rollout on an internal service that temporarily disrupted translation processing, leading to incomplete or missing translations for some users. The issue has been resolved and all...

A fix has been deployed and text translations on Windows and Mac desktop applications are working normally again. No further action is needed. Thank you for your patience.

All affected languages are no longer returning errors and are successfully translating.

Some users may have experienced issues logging in between 11:40 and 11:50 UTC. The issue has been identified and resolved. Existing sessions were not affected.

The issue has been resolved and affected components are now operating normally. Thank you for your patience while we worked to restore service.

On March 17, 2026, between 10:00 and 11:16 UTC, customers may have experienced unexpected errors during checkout. The issue has since been mitigated, and service has been fully restored. We are continuing to follow up and implement fixes to address the root cause and prevent recurrence. ...

Some glossary create, update, and delete operations via the Pro API failed in the US region (api-us.deepl.com). Glossary reads and translations were not affected. Timeline : - 14:54 UTC - Glossary mutations (create/update/delete) began failing for US region customers.<...

Performance has returned to normal. We’re continuing to monitor the system and will review the incident to help prevent a recurrence. Thank you for your patience.

All services are up and running.