DeepL incident

Update: Sign-in issues with DeepL Voice for Microsoft Teams

Resolved after 1 hour 24 minutes, affecting Products (DeepL Pro - Voice for Meetings), on September 30, 2026.

resolved Sep 30, 2026, 01:31 PM UTC

Users should now be able to sign in to DeepL Voice for Microsoft Teams normally. If you were affected, please try signing in again. We apologize for the disruption.

Started
Sep 30, 2026, 12:07 PM UTC
Resolved
Sep 30, 2026, 01:31 PM UTC
Duration
1h 24m
Detected by Pingoru
Sep 30, 2026, 12:07 PM UTC

Affected components

Products (DeepL Pro - Voice for Meetings)

Update timeline

  1. investigating Sep 30, 2026, 12:07 PM UTC

    Some users are unable to sign in to DeepL Voice in Microsoft Teams. We’re investigating reports from multiple customers and working to understand the scope of the issue. We’ll provide an update when we have more information.

  2. investigating Sep 30, 2026, 12:40 PM UTC

    Some users are unable to sign in with their email address and password through the Microsoft Teams desktop app. We are applying a temporary mitigation and checking whether it restores access. We have not yet confirmed full recovery.If your organization supports single sign-on (SSO), please select Continue with SSO as a workaround. Signing in through browser-based Teams has also worked in our testing.We apologize for the disruption and will share another update as our checks progress.

  3. resolved Sep 30, 2026, 01:31 PM UTC

    Users should now be able to sign in to DeepL Voice for Microsoft Teams normally. If you were affected, please try signing in again. We apologize for the disruption.

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