DeepL incident

DeepL Errors

Resolved after 5 minutes, affecting API (DeepL Free - API (EU)) and Products (DeepL Free - Document Translation) and 1 more, on September 30, 2026.

resolved Sep 30, 2026, 11:55 AM UTC

The disruption affecting DeepL translation, document translation, the DeepL API, and DeepL Voice has been resolved. We rolled back the change responsible, and the affected services are operating normally again. We apologize for the disruption and thank you for your patience.

Started
Sep 30, 2026, 11:50 AM UTC
Resolved
Sep 30, 2026, 11:55 AM UTC
Duration
5m
Detected by Pingoru
Sep 30, 2026, 11:50 AM UTC

Affected components

API (DeepL Free - API (EU))Products (DeepL Free - Document Translation)Products (DeepL Free - Translate)Products (DeepL Pro - Translate)API (DeepL Pro - API (EU))Products (DeepL Pro - Document Translation)Products (DeepL Pro - Write)Products (DeepL Free - Write)Products (DeepL Pro - Voice for Conversations)Products (DeepL Pro - Voice for Meetings)

Update timeline

  1. investigating Sep 30, 2026, 11:50 AM UTC

    We experienced a brief disruption affecting multiple DeepL products, including Free and Pro translation, document translation, and the DeepL API. During this period, users may have encountered errors or been unable to complete requests. The affected services have recovered, and we are monitoring their stability while investigating the incident. We apologize for the disruption.

  2. resolved Sep 30, 2026, 11:55 AM UTC

    The disruption affecting DeepL translation, document translation, the DeepL API, and DeepL Voice has been resolved. We rolled back the change responsible, and the affected services are operating normally again. We apologize for the disruption and thank you for your patience.

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