Resolved after 39 minutes, affecting Platform (Accounts & Login) and Platform (DeepL Web) and 1 more, on October 20, 2026.
The issue affecting login, payments, subscription cancellations, and API key creation is resolved. We have identified follow-up actions to help prevent recurrence. We apologize for the disruption.
Affected components
Update timeline
- monitoring Oct 20, 2026, 04:20 PM UTC
Some customers experienced errors when logging in, making payments, canceling subscriptions, or creating API keys. We have applied a fix, and the issue is now resolved. We continue to monitor the service to ensure it remains stable. We apologize for the disruption.
- resolved Oct 20, 2026, 05:00 PM UTC
The issue affecting login, payments, subscription cancellations, and API key creation is resolved. We have identified follow-up actions to help prevent recurrence. We apologize for the disruption.
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