DeepL Outage History
DeepL is up right nowPingoru has recorded 75 incidents for DeepL: 75 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 15 | 154 of 720 (21%) |
| May 2026 | 8 | 10 of 744 (1%) |
| June 2026 | 7 | 31 of 720 (4%) |
| July 2026 | 4 | 5 of 744 (1%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 578 (0%) |
Incidents, newest first
Minor April 10, 2026 Major Outage on DeepL Free – DeepL Free - Document Translation (Document Translation Free), DeepL Free - Translate (Translate Free), DeepL Free - Write (Write Free)
Started Apr 10, 2026, 09:07 AM UTC· resolved Apr 10, 2026, 09:07 AM UTC
- resolved Apr 10, 2026, 09:07 AM UTC
We detected and resolved an outage affecting all DeepL Free services. The incident occurred between 08:33 and 08:48 UTC. It was caused by a faulty configuration change, which was quickly identified and rolled back, restoring normal service. We sincerely apologize for any inconvenience this...
Minor April 9, 2026 Saved Translations unavailable 1h 4m DeepL Pro - Translate (Translate Pro)
Started Apr 09, 2026, 10:11 AM UTC· resolved Apr 09, 2026, 11:15 AM UTC
- investigating Apr 09, 2026, 10:11 AM UTC
We are currently investigating an error affecting saved translations. Users may be unable to access their saved translations at the moment.
- investigating Apr 09, 2026, 10:59 AM UTC
We have identified the cause of the outage and are currently implementing a fix.
- resolved Apr 09, 2026, 11:15 AM UTC
The issue has been resolved and affected components are now operating normally. Thank you for your patience while we worked to restore service.
Major April 9, 2026 Login currently does not work – DeepL Free - Document Translation (Document Translation Free), DeepL Pro - Translate (Translate Pro), DeepL Pro - Glossaries (Glossaries Pro), DeepL Pro - API (EU) (API (EU) Pro) and 7 more
Started Apr 09, 2026, 09:31 AM UTC· resolved Apr 09, 2026, 09:31 AM UTC
- resolved Apr 09, 2026, 09:31 AM UTC
A routine change in the account management caused users to be logged out and being unable to log back in.
Minor April 7, 2026 Usage Analytics Temporarily Unavailable 5d 18h
Started Apr 07, 2026, 04:14 PM UTC· resolved Apr 13, 2026, 11:01 AM UTC
- investigating Apr 07, 2026, 04:14 PM UTC
Since March 30, we’ve been experiencing an issue with usage data. The Analytics tab has been temporarily disabled while we work on a fix. Your billing is not affected. Contact Support if you need access to your usage data.
- investigating Apr 10, 2026, 03:48 PM UTC
We’ve identified the root cause of the issue affecting Usage Analytics and have taken corrective action, including reprocessing historical usage data to ensure accuracy. We are currently running a new backfill of usage data. Due to the volume of data involved, this process will take up to...
- resolved Apr 13, 2026, 11:01 AM UTC
The issue has been resolved and the Analytics tab is now fully operational. Historical usage data has been successfully reprocessed and checked for accuracy.
Minor April 3, 2026 User Sessions - Degraded Performance 8h 13m Accounts & Login (Accounts & Login)
Started Apr 03, 2026, 07:26 AM UTC· resolved Apr 03, 2026, 03:40 PM UTC
- investigating Apr 03, 2026, 07:26 AM UTC
Some users may have experienced premature logouts recently. We have identified the issue and currently investigating the root cause of the problem.
- investigating Apr 03, 2026, 08:30 AM UTC
We have identified and resolved the issue causing sessions to terminate prematurely after 3–5 minutes. Please note: affected users will experience one final logout before the fix takes effect and session durations return to normal. We are keeping the...
- resolved Apr 03, 2026, 03:40 PM UTC
The issue causing premature session terminations has been fully resolved. Session durations have returned to normal and no further logouts are expected.
Minor April 1, 2026 Partial Outage - Voice for Meetings and Voice API impacted 2h 20m DeepL Pro - API (EU) (API (EU) Pro), DeepL Pro - Voice for Meetings (Voice for Meetings), DeepL Pro - API (US) (API (US) Pro)
Started Apr 01, 2026, 09:00 AM UTC· resolved Apr 01, 2026, 11:20 AM UTC
- investigating Apr 01, 2026, 09:00 AM UTC
We’re continuing to investigate the issue impacting part of our service. Our engineers are working to restore full functionality as quickly as possible. We’ll provide another update once we have more information.
- resolved Apr 01, 2026, 11:20 AM UTC
We recently experienced a failure on a small number of our servers. While we initially expected a significant impact on the Voice API services hosted there, further investigation confirmed the effect on our operations was minimal. At most, some users may have...
Minor March 30, 2026 Document translation partial outage – DeepL Pro - Document Translation (Document Translation Pro)
Started Mar 30, 2026, 11:50 AM UTC· resolved Mar 30, 2026, 11:50 AM UTC
- resolved Mar 30, 2026, 11:50 AM UTC
The Document Translation system did face a partial outage between 11:50 and 12:10 UTC today. The issue is resolved, but documents uploaded during that time might still be affected and might require re-queueing.
Minor March 27, 2026 DeepL CAT Tools - Elevated Error & Latency 21m DeepL Pro - API (EU) (API (EU) Pro)
Started Mar 27, 2026, 12:38 PM UTC· resolved Mar 27, 2026, 01:00 PM UTC
- investigating Mar 27, 2026, 12:38 PM UTC
We are currently seen an elaveted error rates in our request from CAT Tools. We are currently investigating the issue.
- resolved Mar 27, 2026, 01:00 PM UTC
We experienced a traffic spike earlier today that led to a delayed scaling response from our infrastructure. Service is now back to regular levels. We’ve identified the root cause as a configuration error and are applying a fix shortly to improve our ramp-up time.
Minor March 25, 2026 Translation issues on the web application 48m DeepL Free - Translate (Translate Free), DeepL Pro - Translate (Translate Pro), DeepL Web (Web)
Started Mar 25, 2026, 10:34 AM UTC· resolved Mar 25, 2026, 11:22 AM UTC
- identified Mar 25, 2026, 10:34 AM UTC
We are currently investigating an issue affecting translations on the web application. Users may experience incomplete or missing translations. Our team is actively investigating the root cause. We will provide updates as more information becomes available.
- resolved Mar 25, 2026, 11:22 AM UTC
Translation functionality on the web application has been fully restored. The issue was caused by a configuration rollout on an internal service that temporarily disrupted translation processing, leading to incomplete or missing translations for some users. The issue has been resolved and all...
Minor March 23, 2026 Degraded text translation on desktop apps (Windows & Mac) 1h 51m DeepL Apps (Apps)
Started Mar 23, 2026, 08:22 AM UTC· resolved Mar 23, 2026, 10:13 AM UTC
- identified Mar 23, 2026, 08:22 AM UTC
We are investigating issues affecting text translations on our Windows and Mac desktop applications. Document translations and DeepL Write are not affected. As a workaround, customers can use the DeepL website (deepl.com) for text translations while we resolve this issue.
- investigating Mar 23, 2026, 09:02 AM UTC
We have identified the cause of text translation issues affecting our Windows and Mac desktop applications and are rolling out a fix.
- resolved Mar 23, 2026, 10:13 AM UTC
A fix has been deployed and text translations on Windows and Mac desktop applications are working normally again. No further action is needed. Thank you for your patience.
Minor March 20, 2026 Translation errors for select source languages 3h 59m DeepL Free - API (EU) (API (EU) Free), DeepL Free - Translate (Translate Free), DeepL Pro - Translate (Translate Pro), DeepL Pro - API (EU) (API (EU) Pro) and 2 more
Started Mar 20, 2026, 02:00 PM UTC· resolved Mar 20, 2026, 05:59 PM UTC
- investigating Mar 20, 2026, 02:00 PM UTC
Translations from the following source languages are currently returning errors: Malayalam, Oromo, Punjabi, Sesotho, Yiddish, and Zulu. We have identified the root cause and are actively working on a mitigation.
- investigating Mar 20, 2026, 05:45 PM UTC
A fix has been deployed. We are monitoring to confirm the issue is fully resolved.
- resolved Mar 20, 2026, 05:59 PM UTC
All affected languages are no longer returning errors and are successfully translating.
Minor March 19, 2026 Login temporarily unavailable – Accounts & Login (Accounts & Login)
Started Mar 19, 2026, 11:40 AM UTC· resolved Mar 19, 2026, 11:40 AM UTC
- resolved Mar 19, 2026, 11:40 AM UTC
Some users may have experienced issues logging in between 11:40 and 11:50 UTC. The issue has been identified and resolved. Existing sessions were not affected.
Minor March 17, 2026 Partial Outage - Translations with Glossaries in US 15m DeepL Pro - API (US) (API (US) Pro)
Started Mar 17, 2026, 03:10 PM UTC· resolved Mar 17, 2026, 03:25 PM UTC
- investigating Mar 17, 2026, 03:10 PM UTC
We’re investigating an issue impacting part of our service. Our engineers are working to restore full functionality as quickly as possible. We’ll provide another update once we have more information.
- investigating Mar 17, 2026, 03:20 PM UTC
We have identified the issue and are implementing a fix. We expect the service to be restored in the next 10 minutes.
- resolved Mar 17, 2026, 03:25 PM UTC
The issue has been resolved and affected components are now operating normally. Thank you for your patience while we worked to restore service.
Minor March 17, 2026 Errors During Checkout – Accounts & Login (Accounts & Login)
Started Mar 17, 2026, 12:36 PM UTC· resolved Mar 17, 2026, 12:36 PM UTC
- resolved Mar 17, 2026, 12:36 PM UTC
On March 17, 2026, between 10:00 and 11:16 UTC, customers may have experienced unexpected errors during checkout. The issue has since been mitigated, and service has been fully restored. We are continuing to follow up and implement fixes to address the root cause and prevent recurrence. ...
Minor March 16, 2026 Glossary API operations degraded in US region (PDX) – DeepL Pro - API (US) (API (US) Pro)
Started Mar 16, 2026, 04:07 PM UTC· resolved Mar 16, 2026, 04:07 PM UTC
- resolved Mar 16, 2026, 04:07 PM UTC
Some glossary create, update, and delete operations via the Pro API failed in the US region (api-us.deepl.com). Glossary reads and translations were not affected. Timeline: - 14:54 UTC - Glossary mutations (create/update/delete) began failing for US region customers.<...
Minor March 4, 2026 Degraded Performance – DeepL Pro - API (US) (API (US) Pro)
Started Mar 04, 2026, 10:46 PM UTC· resolved Mar 04, 2026, 10:46 PM UTC
- resolved Mar 04, 2026, 10:46 PM UTC
Performance has returned to normal. We’re continuing to monitor the system and will review the incident to help prevent a recurrence. Thank you for your patience.
Minor February 25, 2026 SSO login has increased error rate – Accounts & Login (Accounts & Login)
Started Feb 25, 2026, 07:45 AM UTC· resolved Feb 25, 2026, 07:45 AM UTC
- resolved Feb 25, 2026, 07:45 AM UTC
All services are up and running.
Minor February 24, 2026 Degraded performance - Document Translations EU 2h 1m DeepL Pro - Document Translation (Document Translation Pro)
Started Feb 24, 2026, 09:21 AM UTC· resolved Feb 24, 2026, 11:22 AM UTC
- identified Feb 24, 2026, 09:21 AM UTC
Investigating: We are currently looking into reports of delayed document translations.
- investigating Feb 24, 2026, 09:47 AM UTC
Document translation processing times have returned to normal. We are continuing to monitor the system and investigate the root cause of the earlier delays.
- resolved Feb 24, 2026, 11:22 AM UTC
This incident is now resolved. Our investigation revealed that the latency spike affected only a few customers, and actual document translation speeds were unaffected. A full summary will be provided in a follow-up update.
Minor February 21, 2026 Degraded performance 2h 52m DeepL Pro - Translate (Translate Pro)
Started Feb 21, 2026, 02:12 AM UTC· resolved Feb 21, 2026, 05:04 AM UTC
- identified Feb 21, 2026, 02:12 AM UTC
We’re currently experiencing degraded performance in parts of our system. Our team is investigating the cause and working to restore full speed and functionality.
- investigating Feb 21, 2026, 04:31 AM UTC
We've identified the root cause of the performance issues reported earlier. A fix is currently being deployed. Thank you for your patience.
- resolved Feb 21, 2026, 05:04 AM UTC
Performance has returned to normal. We’re continuing to monitor the system and will review the incident to help prevent a recurrence. Thank you for your patience.
Major February 17, 2026 Major Outage in Voice for Meetings 4m DeepL Pro - Voice for Meetings (Voice for Meetings)
Started Feb 17, 2026, 10:27 AM UTC· resolved Feb 17, 2026, 10:31 AM UTC
- investigating Feb 17, 2026, 10:27 AM UTC
We have identified the root cause as a faulty software deployment. We are currently in the process of rolling back to the previous stable version. Users should see services begin to recover as the rollback propagates across our infrastructure.
- resolved Feb 17, 2026, 10:31 AM UTC
The rollback of the faulty release has been successfully completed. Our monitoring shows that error rates have returned to zero and audio connectivity is fully restored across all regions. We apologize for the interruption to your meetings and appreciate your patience while we worked to...
Minor February 9, 2026 Degradation of translation service – DeepL Free - API (EU) (API (EU) Free), DeepL Free - Document Translation (Document Translation Free), DeepL Free - Translate (Translate Free)
Started Feb 09, 2026, 01:55 PM UTC· resolved Feb 09, 2026, 01:55 PM UTC
- resolved Feb 09, 2026, 01:55 PM UTC
This issue has been resolved.
Minor February 6, 2026 Partial Outage - Website – DeepL Web (Web)
Started Feb 06, 2026, 11:56 AM UTC· resolved Feb 06, 2026, 11:56 AM UTC
- resolved Feb 06, 2026, 11:56 AM UTC
On Feb 6, between 11:44 and 11:49 UTC, customers may have experienced increased an error page indicating that www.deepl.com is blocked for their region, or for their client. The issue has since been mitigated, and service has been fully restored. We are...
Minor January 28, 2026 Partial Outage - Thai Translations via api-us.deepl.com – DeepL Pro - API (US) (API (US) Pro)
Started Jan 28, 2026, 05:00 PM UTC· resolved Jan 28, 2026, 05:00 PM UTC
- resolved Jan 28, 2026, 05:00 PM UTC
On Jan 28, 2026, between 16:27 and 17:03 UTC, customers may have experienced errors when translating Thai via api-us.deepl.com. The issue has since been mitigated, and service has been fully restored. We are continuing to follow up and implement fixes to address the root cause and prevent...
Major January 5, 2026 Glossaries and Subscriptions are temporarily down 1d 7h DeepL Pro - Glossaries (Glossaries Pro), Accounts & Login (Accounts & Login)
Started Jan 05, 2026, 08:40 AM UTC· resolved Jan 06, 2026, 04:14 PM UTC
- identified Jan 05, 2026, 08:40 AM UTC
We are working on making the service fully functional.
- investigating Jan 05, 2026, 09:30 AM UTC
We are implementing the fix for the services.
- investigating Jan 05, 2026, 05:38 PM UTC
We are having issues on gloassries and new Subscriptions. We are working on the fix.
- investigating Jan 06, 2026, 10:08 AM UTC
We are actively working on the fix.
- investigating Jan 06, 2026, 11:24 AM UTC
We’re continuing to investigate the issue impacting part of our service. We have applied a minor fix which resolves issues affecting translations not requiring glossaries. Our engineers are working to restore full functionality as quickly as possible. We’ll provide another update once we have...
- investigating Jan 06, 2026, 12:57 PM UTC
The service is still being restored, but steps have already been taken to stabilise it. Currently, changes to subscriptions are not being processed.
- resolved Jan 06, 2026, 04:14 PM UTC
The issue has been resolved and affected components are now operating normally. Thank you for your patience while we worked to restore service.
Minor December 19, 2025 Partial Outage - Glossary Sharing 40m DeepL Pro - Glossaries (Glossaries Pro)
Started Dec 19, 2025, 08:29 AM UTC· resolved Dec 19, 2025, 09:10 AM UTC
- investigating Dec 19, 2025, 08:29 AM UTC
We’re investigating an issue impacting the sharing of glossaries. Our engineers are working to restore full functionality as quickly as possible. We’ll provide another update once we have more information.
- resolved Dec 19, 2025, 09:10 AM UTC
We have rolled out a fix for the sharing features of glosssaries. Functionality should be full restored. A post-mortem with more details will follow.