Resolved after 35 minutes, affecting Products (DeepL Pro - Translate) and Products (DeepL Pro - Glossaries) and 1 more, on August 31, 2026.
During a planned system maintenance we had a dual-failure of another component causing some systems to become unreachable. We will review our redundancy setup for these systems to prevent these failures in the future. We apologize for the disruption.
Affected components
Update timeline
- identified Aug 31, 2026, 11:00 AM UTC
We're currently experiencing a major disruption. Our team is aware and has started investigating the issue. We’ll provide more details as soon as we have them.
- resolved Aug 31, 2026, 11:35 AM UTC
The issue has been resolved and systems are operating normally again. We appreciate your patience and apologize for the interruption. A full review is underway to help prevent this from happening again. A more detailed report on what happened will follow
- postmortem Aug 31, 2026, 12:01 PM UTC
During a planned system maintenance we had a dual-failure of another component causing some systems to become unreachable. We will review our redundancy setup for these systems to prevent these failures in the future. We apologize for the disruption.
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