DeepL incident
Delayed availability of glossaries and other customizations
Resolved after 3 days 18 hours, affecting Products (DeepL Pro - Glossaries), on August 21, 2026.
The issue delaying feature availability for some newly created accounts has been fixed. All queued account setup events have been processed, and services are operating normally.
Affected components
Update timeline
- investigating Aug 21, 2026, 10:02 PM UTC
We are investigating an issue that may delay availability of some features for newly created accounts, including glossaries and other customizations. Existing services remain available; we are deploying a fix and will provide an update once recovery is confirmed
- resolved Aug 25, 2026, 04:35 PM UTC
The issue delaying feature availability for some newly created accounts has been fixed. All queued account setup events have been processed, and services are operating normally.
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