Resolved after 1 hour 31 minutes, affecting Platform (DeepL Web), on July 21, 2026.
The issue has been resolved and subscriptions can now be cancelled again through our web site. Thank you for your patience while we worked to restore service.
Affected components
Platform (DeepL Web)
Update timeline
- investigating Jul 21, 2026, 10:23 AM UTC
We are currently investigating an issue impacting subscription cancellation via our web site. Our engineers are working to restore full functionality as quickly as possible. We’ll provide another update once we have more information.
- resolved Jul 21, 2026, 11:54 AM UTC
The issue has been resolved and subscriptions can now be cancelled again through our web site. Thank you for your patience while we worked to restore service.
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