DeepL incident

deepl.com is blocking user agents

Resolved after 27 minutes, affecting Products (DeepL Free - Translate) and Products (DeepL Pro - Translate) and 1 more, on August 26, 2026.

investigating Aug 26, 2026, 03:08 PM UTC

We found a misconfiguration that caused healthcheck failures and are deploying a fix

Started
Aug 26, 2026, 02:47 PM UTC
Resolved
Aug 26, 2026, 03:14 PM UTC
Duration
27m
Detected by Pingoru
Aug 26, 2026, 02:47 PM UTC

Affected components

Products (DeepL Free - Translate)Products (DeepL Pro - Translate)Products (DeepL Pro - Write)Products (DeepL Free - Write)Platform (DeepL Web)

Update timeline

  1. investigating Aug 26, 2026, 02:47 PM UTC

    Customers may see a error message "Your User-Agent has been blocked". We are investigating

  2. investigating Aug 26, 2026, 03:08 PM UTC

    We found a misconfiguration that caused healthcheck failures and are deploying a fix

  3. resolved Aug 26, 2026, 03:14 PM UTC

    The fix was applied successful

Your product runs on more than DeepL

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →