Chase UK Outage History

Chase UK is up right now

There were 5 Chase UK outages since February 17, 2026 totaling 77h 26m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://chaseuk.statuspage.io

Minor April 22, 2026

Trouble with the app

Detected by Pingoru
Apr 22, 2026, 07:19 PM UTC
Resolved
Apr 22, 2026, 08:56 PM UTC
Duration
1h 37m
Affected: Logging inSeeing balances and activityContacting us
Timeline · 3 updates
  1. investigating Apr 22, 2026, 07:19 PM UTC

    We have a problem with some of our systems at the moment. It means that we’re having trouble loading information into the app. Some customers are also having an issue logging into the app. Our Support Team are also unable to help with information about your account. You can still use your card as normal. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.

  2. investigating Apr 22, 2026, 07:53 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 22, 2026, 08:56 PM UTC

    This incident is resolved

Read the full incident report →

Minor April 12, 2026

Payments aren't working right now

Detected by Pingoru
Apr 12, 2026, 11:50 AM UTC
Resolved
Apr 12, 2026, 03:33 PM UTC
Duration
3h 42m
Affected: Paying money inSending money out
Timeline · 2 updates
  1. investigating Apr 12, 2026, 11:50 AM UTC

    We have a problem with some of our systems at the moment. You can still move money between your accounts. Your card works as normal. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.

  2. resolved Apr 12, 2026, 03:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 11, 2026

Payments are delayed right now

Detected by Pingoru
Apr 11, 2026, 11:14 PM UTC
Resolved
Apr 12, 2026, 02:33 AM UTC
Duration
3h 18m
Affected: Paying money inSending money out
Timeline · 2 updates
  1. investigating Apr 11, 2026, 11:14 PM UTC

    A problem with our systems means that money is taking longer to move in and out of your account. Your payment will still be processed, it's just taking a little bit longer than usual. Your card is working as normal. We know you count on your bank for the important things in life. We're working as fast as we can to fix the problem and will update you as soon as we know more.

  2. resolved Apr 12, 2026, 02:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 4, 2026

Transactions are updating slowly right now

Detected by Pingoru
Mar 04, 2026, 03:28 AM UTC
Resolved
Mar 04, 2026, 08:47 AM UTC
Duration
5h 18m
Affected: Seeing balances and activity
Timeline · 3 updates
  1. investigating Mar 04, 2026, 03:28 AM UTC

    We have a problem with one of our systems at the moment. It means that card transactions and payments in or out are not showing up in ‘All activity’. The transaction is going through as normal however. Your balance is also updating properly. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.

  2. investigating Mar 04, 2026, 08:29 AM UTC

    We have a problem with one of our systems at the moment. It means that card transactions and payments in or out are taking longer to show up in ‘All activity’. The transaction is going through as normal however. Your balance is also updating properly. If you generate a custom statement, transactions may not appear there either. Please try again later today. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.

  3. resolved Mar 04, 2026, 08:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 17, 2026

Trouble with opening a credit card

Detected by Pingoru
Feb 17, 2026, 12:32 AM UTC
Resolved
Feb 19, 2026, 04:01 PM UTC
Duration
2d 15h
Timeline · 2 updates
  1. investigating Feb 17, 2026, 12:32 AM UTC

    We have a problem with one of our systems at the moment. It means that you may not be able to apply for a credit card with us right now. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.

  2. resolved Feb 19, 2026, 04:01 PM UTC

    This incident has been resolved.

Read the full incident report →

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