Chase UK experienced a minor incident on July 31, 2026 affecting Rewards, lasting 2h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Rewards
Update timeline
- investigating Jul 31, 2026, 08:32 AM UTC
We have a problem with one of our systems at the moment. It means you can’t open a new saver account right now. Everything else works as normal. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.
- resolved Jul 31, 2026, 10:54 AM UTC
This incident has been resolved.