Chase UK experienced a minor incident on June 15, 2026 affecting Sending money out, lasting 7h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 15, 2026, 03:13 PM UTC
A problem with our systems means that money is taking longer to get to other people. Standing orders and Direct Debits are not affected. Your payment will still be processed as normal, it's just taking a little bit longer. If you've got an important payment affected by this, we'll make things right for you once we've sorted the issue. We're sorry for any problems this causes you. We know you count on your bank for the important things in life. We're working as fast as we can to fix the problem and will update you as soon as we know more.
- investigating Jun 15, 2026, 04:22 PM UTC
We are continuing to investigate this issue.
- investigating Jun 15, 2026, 04:58 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 15, 2026, 04:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 15, 2026, 10:24 PM UTC
This incident has been resolved.