Resolved after 2 hours 31 minutes, affecting Paying money in and Sending money out, on June 12, 2025.
We have a problem with some of our systems at the moment. It means you can't make or receive payments right now. Any money you've already paid out or paid in is being held in a queue. Please don't retry payments. You can still move money between your accounts. Your card works as normal. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.
Affected components
Update timeline
- investigating Jun 12, 2025, 04:51 PM UTC
We have a problem with some of our systems at the moment. It means you can't make or receive payments right now. Any money you've already paid out or paid in is being held in a queue. Please don't retry payments. You can still move money between your accounts. Your card works as normal. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.
- resolved Jun 12, 2025, 07:23 PM UTC
This incident has been resolved.
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