Is Chase UK down?
Last checked 4m agoNo incidents right now.
Chase UK is operational right now. Last checked 4m ago; the most recent incident resolved 21h ago.
Real-time Chase UK status, recent outages, and incident history — pulled directly from Chase UK's official status page at https://chaseuk.statuspage.io every 5 minutes. Pingoru tracks 12 Chase UK services and has captured 21 incidents in the last 90 days (99.26% uptime). Get email, Slack, Discord, or webhook alerts the moment Chase UK reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Contacting us
Timeline · 4 updates
- investigating · Sep 16, 2026, 08:57 AM UTC
We can't help you with your account at the moment, only general questions.
- investigating · Sep 16, 2026, 09:54 AM UTC
We are continuing to investigate this issue.
- investigating · Sep 16, 2026, 10:48 AM UTC
We're still investigating this issue with our Support team's systems at the moment. Our team still can't access any details about your account when you contact us. That means we can't answer specific questions about your account. Your data is not affected.
- resolved · Sep 16, 2026, 04:25 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Seeing balances and activityPaying money inSending money outMoving money between accounts
Timeline · 2 updates
- investigating · Aug 26, 2026, 09:22 AM UTC
A problem with our systems means that money is taking longer to come in and to get to other people. Standing orders and Direct Debits are not affected. Your payment will still be processed as normal, it's just taking a little bit longer. We're sorry for any problems this causes you. We know you count on your bank for the important things in life. We're working as fast as we can to fix the problem and will update you as soon as we know more.
- resolved · Aug 26, 2026, 10:02 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Contacting us
Timeline · 2 updates
- identified · Aug 17, 2026, 07:20 PM UTC
We have a problem with one of our systems right now. It means that you may not get a response from us if you message us today. That also means that more people than usual are trying to call us today, so it might take us a little longer to pick up. We know you count on your bank for the important things in life. We're working as fast as we can to fix the problem and we'll update you as soon as we know more. We're sorry for any problems this causes you.
- resolved · Aug 18, 2026, 09:58 AM UTC
This incident is resolved.
Latest: This incident is resolved.
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- Seeing balances and activityPaying money inMaking regular payments
Timeline · 2 updates
- identified · Aug 17, 2026, 05:30 PM UTC
A problem with our systems means that some transactions and payments are taking longer to process. Standing orders and Direct Debits are not affected. Your payment will still be processed as normal, it's just taking a little bit longer. We're sorry for any problems this causes you. We know you count on your bank for the important things in life. We're working as fast as we can to fix the problem and will update you as soon as we know more.
- identified · Aug 17, 2026, 08:12 PM UTC
We are continuing to work on a fix for this issue.
Latest: We are continuing to work on a fix for this issue.
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- Rewards
Timeline · 2 updates
- investigating · Jul 31, 2026, 08:32 AM UTC
We have a problem with one of our systems at the moment. It means you can’t open a new saver account right now. Everything else works as normal. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.
- resolved · Jul 31, 2026, 10:54 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Chase UK outage history
3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Chase UK outage history →Or sign up free to get alerts when Chase UK breaks · 10 free monitors · No credit card
- We're sorry ResolvedStarted Sep 16, 2026, 08:57 AM UTC · Resolved Sep 16, 2026, 04:25 PM UTC · 7h 27m
- Payments are delayed right now ResolvedStarted Aug 26, 2026, 09:22 AM UTC · Resolved Aug 26, 2026, 10:02 AM UTC · 40m
- Messaging us isn't working right now ResolvedStarted Aug 17, 2026, 07:20 PM UTC · Resolved Aug 18, 2026, 09:58 AM UTC · 14h 37m
- Started Aug 17, 2026, 05:30 PM UTC · Resolved Aug 17, 2026, 09:09 PM UTC · 3h 38m
- Issues opening saver accounts ResolvedStarted Jul 31, 2026, 08:32 AM UTC · Resolved Jul 31, 2026, 10:54 AM UTC · 2h 21m
- Trouble with online card payments ResolvedStarted Jul 24, 2026, 05:33 PM UTC · Resolved Jul 24, 2026, 09:18 PM UTC · 3h 44m
- Talking to us today ResolvedStarted Jul 23, 2026, 06:41 AM UTC · Resolved Jul 23, 2026, 09:21 AM UTC · 2h 39m
- Trouble with online card payments ResolvedStarted Jul 15, 2026, 08:39 AM UTC · Resolved Jul 15, 2026, 10:17 AM UTC · 1h 38m