Is Chase UK down?
Last checked 2m agoNo active incidents. All 12 components operational.
Chase UK is operational right now. Last checked 2m ago; the most recent incident resolved 1d ago.
Real-time Chase UK status, recent outages, and incident history: pulled directly from Chase UK's official status page at chaseuk.statuspage.io every 5 minutes. Pingoru tracks 12 Chase UK services and has captured 10 incidents in the last 90 days (99.88% uptime). Get email, Slack, Discord, or webhook alerts the moment Chase UK reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Sending money out
Timeline · 3 updates
- investigating · Nov 03, 2026, 01:17 PM UTC
A problem with our systems means that easy banking transfers aren’t working right now. You should use normal payments if you need to move money quickly. We're sorry for any problems this causes you. We know you count on your bank for the important things in life. We're working as fast as we can to fix the problem and will update you as soon as we know more.
- investigating · Nov 03, 2026, 02:41 PM UTC
We are continuing to investigate this issue.
- resolved · Nov 03, 2026, 02:42 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Contacting us
Timeline · 2 updates
- investigating · Nov 01, 2026, 02:44 AM UTC
We have a problem with some of our systems at the moment. It means that when you contact us at the moment, you might have difficulty getting through. If that happens, please try again later. Some of our team are also not able to respond to messages, so you might wait longer for a response. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.
- resolved · Nov 01, 2026, 04:40 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Contacting us
Timeline · 2 updates
- investigating · Oct 19, 2026, 09:55 AM UTC
We have a problem with one of our systems at the moment. It means you can't call us through the app or on our usual number. We can still message with you, so please get in touch with us that way if you need to. If you urgently need to speak to us or don't have your app to hand, please call us on +44 203 493 0829 instead. We won't charge you for calling, but you may be charged by your phone provider or if you're abroad. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.
- resolved · Oct 19, 2026, 11:07 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Using your card
Timeline · 2 updates
- investigating · Oct 14, 2026, 03:27 PM UTC
A problem with our systems means that you may have trouble using your card details online, and seeing your balance update if you spend. This means you may have trouble making card payments online. Your balance will not update in the app if you spend and your transactions won’t show in ‘All Activity’. You can still use your card in-store, but you may get two notifications about any transactions but you will only be charged once. We're sorry for any problems this causes you. We know you count on your bank for the important things in life. We're working as fast as we can to fix the problem and will update you as soon as we know more.
- resolved · Oct 14, 2026, 04:13 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 4 updates
- identified · Oct 13, 2026, 06:06 PM UTC
We have a problem with one of our systems at the moment. It means you might experience some delays when trying to do things like create a pot with J.P. Morgan Personal Investing. If this happens, please try again. We're working as fast as we can to fix it and we're sorry for any problems this causes you.
- identified · Oct 13, 2026, 06:06 PM UTC
We are continuing to work on a fix for this issue.
- monitoring · Oct 13, 2026, 11:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 14, 2026, 07:20 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Chase UK outage history
5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Chase UK outage history →Or sign up free to get alerts when Chase UK breaks · 10 free monitors · No credit card
Incident record
Since April 2026 · Statuspage by Atlassian · 12 components checked every 5 minutesThe longest incident in the last year, Trouble with opening a credit card on February 17, 2026, ran for 3 days. 49 maintenance windows announced in the same period.
Most affected components, last 12 months
- Contacting us7
- Seeing balances and activity5
- Sending money out5
- Paying money in4
- Using your card3
Latest incidents
- Easy bank transfers aren’t working right now
A problem with our systems means that easy banking transfers aren’t working right now. You should use normal payments if you need to move money quickly. We're…
- Talking to us today
We have a problem with some of our systems at the moment. It means that when you contact us at the moment, you might have difficulty getting through. If that…
- Talking to us today
We have a problem with one of our systems at the moment. It means you can't call us through the app or on our usual number. We can still message with you, so…
- Started Nov 03, 2026, 01:17 PM UTC · Resolved Nov 03, 2026, 02:42 PM UTC · 1h 24m
- Talking to us today ResolvedStarted Nov 01, 2026, 02:44 AM UTC · Resolved Nov 01, 2026, 04:40 AM UTC · 1h 55m
- Talking to us today ResolvedStarted Oct 19, 2026, 09:55 AM UTC · Resolved Oct 19, 2026, 11:07 AM UTC · 1h 11m
- Started Oct 14, 2026, 03:27 PM UTC · Resolved Oct 14, 2026, 04:13 PM UTC · 46m
- Started Oct 13, 2026, 06:06 PM UTC · Resolved Oct 14, 2026, 07:20 AM UTC · 13h 14m
- Trouble with your card ResolvedStarted Oct 08, 2026, 12:05 AM UTC · Resolved Oct 08, 2026, 01:44 AM UTC · 1h 39m
- We're sorry ResolvedStarted Sep 16, 2026, 08:57 AM UTC · Resolved Sep 16, 2026, 04:25 PM UTC · 7h 27m
- Payments are delayed right now ResolvedStarted Aug 26, 2026, 09:22 AM UTC · Resolved Aug 26, 2026, 10:02 AM UTC · 40m