Chase UK experienced a minor incident on August 26, 2026 affecting Seeing balances and activity and Paying money in and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Seeing balances and activityPaying money inSending money outMoving money between accounts
Update timeline
- investigating Aug 26, 2026, 09:22 AM UTC
A problem with our systems means that money is taking longer to come in and to get to other people. Standing orders and Direct Debits are not affected. Your payment will still be processed as normal, it's just taking a little bit longer. We're sorry for any problems this causes you. We know you count on your bank for the important things in life. We're working as fast as we can to fix the problem and will update you as soon as we know more.
- resolved Aug 26, 2026, 10:02 AM UTC
This incident has been resolved.