Chase UK incident

Payments and some transactions are delayed right now

Notice Resolved View vendor source →

Chase UK experienced a notice incident on August 17, 2026 affecting Seeing balances and activity and Paying money in and 1 more component, lasting 3h 38m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2026, 05:30 PM UTC
Resolved
Aug 17, 2026, 09:09 PM UTC
Duration
3h 38m
Detected by Pingoru
Aug 17, 2026, 05:30 PM UTC

Affected components

Seeing balances and activityPaying money inMaking regular payments

Update timeline

  1. identified Aug 17, 2026, 05:30 PM UTC

    A problem with our systems means that some transactions and payments are taking longer to process. Standing orders and Direct Debits are not affected. Your payment will still be processed as normal, it's just taking a little bit longer. We're sorry for any problems this causes you. We know you count on your bank for the important things in life. We're working as fast as we can to fix the problem and will update you as soon as we know more.

  2. identified Aug 17, 2026, 08:12 PM UTC

    We are continuing to work on a fix for this issue.