Chase UK incident

Issues using J.P. Morgan Personal Investing

Minor Resolved View vendor source →

Chase UK experienced a minor incident on October 13, 2026, lasting 13h 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2026, 06:06 PM UTC
Resolved
Oct 14, 2026, 07:20 AM UTC
Duration
13h 14m
Detected by Pingoru
Oct 13, 2026, 06:06 PM UTC

Update timeline

  1. identified Oct 13, 2026, 06:06 PM UTC

    We have a problem with one of our systems at the moment. It means you might experience some delays when trying to do things like create a pot with J.P. Morgan Personal Investing. If this happens, please try again. We're working as fast as we can to fix it and we're sorry for any problems this causes you.

  2. identified Oct 13, 2026, 06:06 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 13, 2026, 11:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 14, 2026, 07:20 AM UTC

    This incident has been resolved.