Chase UK experienced a minor incident on September 18, 2025 affecting Paying money in and Sending money out and 1 more component, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Paying money inSending money outMaking regular paymentsMoving money between accountsUsing Third Party Providers
Update timeline
- investigating Sep 18, 2025, 01:48 AM UTC
A problem with our systems means that money is taking longer to get in and out of your account, and between your accounts. Your payment will still be processed as normal, it's just taking a little bit longer. We're sorry for any problems this causes you. We know you count on your bank for the important things in life. We're working as fast as we can to fix the problem and will update you as soon as we know more.
- resolved Sep 18, 2025, 02:56 AM UTC
This incident has been resolved.