Brevo experienced a minor incident on June 30, 2026 affecting SMTP, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 16, 2026, 09:12 AM UTC
Status: Investigating We are currently experiencing an issue affecting transactional email sending. Messages are being held in our sending queue and will be processed once the issue is resolved — no emails are being lost. - Impact: Transactional email sending is currently halted (API + SMTP relay). New submissions are accepted but not yet being delivered. - Not impacted: Marketing campaigns, contact management, dashboard access, and other platform features remain operational. - Started: 2026-06-16, 09:00 UTC. - Status: Engineering teams are actively investigating the root cause. Affected components SMTP (Degraded performance)
- identified Jun 16, 2026, 09:37 AM UTC
Status: Identified We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution. Affected components SMTP (Degraded performance)
- monitoring Jun 16, 2026, 09:42 AM UTC
Status: Monitoring We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. Mails are started sending and delivered . We are now actively monitoring . Affected components SMTP (Operational)
- resolved Jun 16, 2026, 09:51 AM UTC
Status: Resolved The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. Affected components SMTP (Operational)
- resolved Jun 30, 2026, 11:01 AM UTC
Status: Resolved The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. Affected components SMTP (Operational)