Brevo experienced a minor incident on October 15, 2026 affecting Workflows and Transactional emails delivery and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 15, 2026, 11:00 PM UTC
Status: Investigating We’ve detected an issue affecting transactional and automation services, and as a result, some customers may be experiencing delays or disruptions while using these services. Our team is actively investigating the root cause, including elevated latency and event processing delays, and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information. Affected components Workflows (Degraded performance) Transactional emails tracking links (Degraded performance) Transactional emails delivery (Degraded performance)
- identified Oct 15, 2026, 11:07 PM UTC
Status: Identified We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution. Affected components Transactional emails delivery (Degraded performance) Brevo Tracker (Degraded performance) Workflows (Degraded performance) Transactional emails tracking links (Degraded performance)
- resolved Oct 15, 2026, 11:10 PM UTC
Status: Resolved The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. Affected components Transactional emails delivery (Operational) Brevo Tracker (Operational) Workflows (Operational) Transactional emails tracking links (Operational)