Brevo experienced a minor incident on October 19, 2026 affecting Account and Settings API, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 19, 2026, 02:47 PM UTC
Status: Investigating We’ve identified an issue affecting public API requests to Corporate endpoints. As a result, some customers may be experiencing 5xx errors when making requests to these endpoints. The impact is currently limited to Corporate endpoints, with other endpoints unaffected. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologise for the inconvenience and will share further updates as more information becomes available. Affected components Account and Settings API (Degraded performance)
- monitoring Oct 19, 2026, 03:04 PM UTC
Status: Monitoring We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved. Affected components Account and Settings API (Degraded performance)
- resolved Oct 19, 2026, 03:06 PM UTC
Status: Resolved The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. Affected components Account and Settings API (Operational)