Brevo incident

Multiple Services Impacted

Ongoing since 02:37 PM UTC, affecting Contacts and Marketing email tracking links and 1 more.

investigating Oct 27, 2026, 02:37 PM UTC

We have detected an issue affecting Contact Services, Redirection Links for both Marketing Email Campaigns and Transactional Emails, and events processing delays. As a result, some clients may experience disruptions while using these services. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.

Started
Oct 27, 2026, 02:37 PM UTC
Resolved
Ongoing
Duration
● 13m
Detected by Pingoru
Oct 27, 2026, 02:37 PM UTC

Affected components

ContactsMarketing email tracking linksTransactional emails tracking linksContact Management API

Update timeline

  1. investigating Oct 27, 2026, 02:37 PM UTC

    We have detected an issue affecting Contact Services, Redirection Links for both Marketing Email Campaigns and Transactional Emails, and events processing delays. As a result, some clients may experience disruptions while using these services. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.

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