Brevo incident
Delays on Transactional Email Delivery and Preview
Brevo experienced a minor incident on October 14, 2026 affecting Transactional emails delivery, lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 14, 2026, 08:26 AM UTC
Status: Investigating We’ve detected an issue affecting Transactional Email Delivery and Preview, which may be causing disruptions for some customers. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience and understanding. We’ll share further updates as soon as more information becomes available. Affected components Transactional emails delivery (Degraded performance)
- monitoring Oct 14, 2026, 08:28 AM UTC
Status: Monitoring We have now mitigated the impact, and Transactional Email Delivery should be working as expected. However, there may still be some delays with Transactional Email Preview. We’re also seeing a reduction in errors across the affected services and continue to closely monitor our systems to ensure stability. We’ll provide another update once we confirm that the issue has been fully resolved. Thank you for your patience and understanding. Affected components Transactional emails delivery (Degraded performance)
- resolved Oct 14, 2026, 08:32 AM UTC
Status: Resolved The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. Affected components Transactional emails delivery (Operational)