Resolved after 21 minutes, affecting Authentication / Login, on November 4, 2025.
Our team acted quickly to restore full functionality to IMS, and a fix has been implemented. All services should now be operating as expected. Thank you.
Affected components
Update timeline
- investigating Nov 04, 2025, 01:27 AM UTC
Our team is currently investigating an issue within IMS that is preventing US region users from logging in. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
- monitoring Nov 04, 2025, 01:42 AM UTC
A fix has been implemented, and we will continue to monitor performance closely.
- resolved Nov 04, 2025, 01:48 AM UTC
Our team acted quickly to restore full functionality to IMS, and a fix has been implemented. All services should now be operating as expected. Thank you.
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