Bentley Systems incident

Microsoft Azure outage: Impacting bentley services

Major Resolved View vendor source →

Bentley Systems experienced a major incident on October 29, 2025 affecting PlantSight, lasting 5h 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 05:34 PM UTC
Resolved
Oct 29, 2025, 11:24 PM UTC
Duration
5h 49m
Detected by Pingoru
Oct 29, 2025, 05:34 PM UTC

Affected components

PlantSight

Update timeline

  1. identified Oct 29, 2025, 05:34 PM UTC

    We are currently experiencing issues with the following services: Licensing services Products and services that use micro front-ends PlantSight Website Accessing a project via infrastructurecloud.bentley.com Seequent Evo Suite This is due to an ongoing Azure Front Door outage. Microsoft Azure is actively working to resolve the issue within their network infrastructure. We will provide updates as soon as more information becomes available.

  2. identified Oct 29, 2025, 06:32 PM UTC

    We’re actively working with Microsoft to fix this issue and will share updates as soon as they’re available. Thanks for your patience.

  3. monitoring Oct 29, 2025, 07:30 PM UTC

    A fix has been implemented, and our services are gradually recovering. We’ll continue to monitor the situation closely.

  4. resolved Oct 29, 2025, 11:24 PM UTC

    Following an extended monitoring period, all services are now operating as expected. Thank you.