Bentley Systems experienced a notice incident on October 20, 2025 affecting Managed Services (Global Status), lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Managed Services (Global Status)
Update timeline
- monitoring Oct 20, 2025, 10:17 AM UTC
AWS reported increased error rates and latencies for multiple AWS services in the US East region earlier today. They have applied mitigations and are seeing significant signs of recovery. We are also seeing improvement in the recovery of Bentley services. We will continue to closely monitor the situation. Thank you for your patience.
- monitoring Oct 20, 2025, 10:39 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 10:45 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 20, 2025, 10:54 AM UTC
This incident has been resolved.