Bentley Systems experienced a notice incident on December 25, 2025 affecting Authentication / Login and User Management and 1 more component, lasting 1h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 25, 2025, 03:37 PM UTC
Our team is currently investigating an issue with Buddi. Some users may be having trouble logging in or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
- investigating Dec 25, 2025, 04:38 PM UTC
We are continuing to investigate this issue.
- investigating Dec 25, 2025, 04:43 PM UTC
Our team is currently investigating an issue in the South East Asia region with degraded services. Some users may be having trouble logging in or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
- resolved Dec 25, 2025, 05:23 PM UTC
This incident has been resolved.