Bentley Systems incident

Issue with Bing Maps

Major Resolved View vendor source →

Bentley Systems experienced a major incident on July 8, 2025 affecting Session Service, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2025, 10:40 AM UTC
Resolved
Jul 08, 2025, 11:05 AM UTC
Duration
25m
Detected by Pingoru
Jul 08, 2025, 10:40 AM UTC

Affected components

Session Service

Update timeline

  1. identified Jul 08, 2025, 10:40 AM UTC

    We have identified the root cause of the issue with Bing Maps causing errors with Bentley Platforms. Our team is working on to resolve the issue and restore full functionality to Bing Service as soon as possible. We will provide updates as we learn more and once a fix is implemented.

  2. resolved Jul 08, 2025, 11:05 AM UTC

    This incident has been resolved and Bing Maps is now working normally. Thank you for your patience and cooperation.