BarTender Cloud Outage History

BarTender Cloud is up right now

BarTender Cloud had 42 outages in the last 2 years totaling 45h 23m of downtime, averaging 1.7 incidents per month.

There were 42 BarTender Cloud outages since May 20, 2025 totaling 45h 23m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.bartendercloud.com

Minor September 9, 2026

AM1 – Print PDF Failures

Detected by Pingoru
Sep 09, 2026, 03:34 PM UTC
Resolved
Sep 09, 2026, 04:30 PM UTC
Duration
55m
Affected: AM1 - Print Engine Services
Timeline · 4 updates
  1. investigating Sep 09, 2026, 03:34 PM UTC

    We are investigating an issue causing failures when generating PDFs for print jobs in the AM1 environment. Some customers may experience errors when attempting to print to PDF. Our engineering team is actively investigating the issue. We will provide an update as more information becomes available.

  2. identified Sep 09, 2026, 03:42 PM UTC

    We have identified the issue causing failures when generating PDFs for print jobs in the AM1 environment. Our engineering team is actively working on implementing a resolution. We will provide another update as progress is made.

  3. monitoring Sep 09, 2026, 03:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 09, 2026, 04:34 PM UTC

    The issue causing failures for printing in the AM1 environment has been resolved. Printing functionality has returned to normal and the service is operating as expected. Thank you for your patience while we worked to resolve this issue.

Read the full incident report →

Minor September 5, 2026

AM1 - Intermittent Online Designer Issues

Detected by Pingoru
Sep 05, 2026, 03:30 PM UTC
Resolved
Sep 05, 2026, 06:30 PM UTC
Duration
3h
Affected: AM1 - Cloud Designer App
Timeline · 4 updates
  1. identified Sep 05, 2026, 03:57 PM UTC

    We have identified an issue causing intermittent problems with the Online Designer. Some customers may experience difficulties accessing or using the Online Designer. Our engineering team is actively working to resolve the issue and restore consistent service. We will provide an update as more information becomes available.

  2. identified Sep 05, 2026, 05:02 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Sep 05, 2026, 05:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 05, 2026, 06:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 24, 2026

AM1 - Intermittent Printing

Detected by Pingoru
Aug 24, 2026, 01:50 PM UTC
Resolved
Aug 24, 2026, 02:36 PM UTC
Duration
45m
Affected: AM1 - Print Engine Services
Timeline · 4 updates
  1. investigating Aug 24, 2026, 02:00 PM UTC

    We are investigating an issue causing intermittent printing failures in the AM1 environment. Some customers may experience delays or failures when submitting print jobs. Our engineering team is actively investigating the issue and working to restore normal printing performance. We will provide an update as more information becomes available.

  2. identified Aug 24, 2026, 02:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 24, 2026, 02:18 PM UTC

    A mitigation has been implemented, and printing performance in the AM1 environment has returned to normal. We are monitoring the system closely to ensure continued stability.

  4. resolved Aug 24, 2026, 02:36 PM UTC

    The intermittent printing issue affecting the AM1 environment has been resolved. Printing performance remained stable throughout the monitoring period and is operating normally. Thank you for your patience while we worked to resolve this issue.

Read the full incident report →

Minor August 5, 2026

AM1 - Printing degradation

Detected by Pingoru
Aug 05, 2026, 04:20 PM UTC
Resolved
Aug 05, 2026, 05:18 PM UTC
Duration
57m
Affected: AM1 - Print Engine Services
Timeline · 3 updates
  1. investigating Aug 05, 2026, 04:20 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 05, 2026, 04:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 05, 2026, 05:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 13, 2026

AM1 - API Printing degradation

Detected by Pingoru
Jul 13, 2026, 02:55 PM UTC
Resolved
Jul 13, 2026, 03:40 PM UTC
Duration
44m
Affected: AM1 - Print Engine Services
Timeline · 3 updates
  1. investigating Jul 13, 2026, 02:57 PM UTC

    We are investigating an issue causing degraded performance for API printing in the AM1 environment. Customers may experience increased processing times for print jobs.

  2. monitoring Jul 13, 2026, 03:10 PM UTC

    A mitigation has been implemented, and we are seeing normal API printing performance in the AM1 environment. We are continuing to monitor the platform closely to ensure the service remains stable.

  3. resolved Jul 13, 2026, 03:40 PM UTC

    The issue affecting API printing performance in the AM1 environment has been resolved. Service has remained stable during the monitoring period, and print jobs are processing normally. Thank you for your patience while we worked to resolve this issue.

Read the full incident report →

Minor July 11, 2026

AM - Print job delay

Detected by Pingoru
Jul 11, 2026, 11:49 PM UTC
Resolved
Jul 12, 2026, 01:03 AM UTC
Duration
1h 14m
Affected: AM1 - Print Engine Services
Timeline · 4 updates
  1. investigating Jul 11, 2026, 11:49 PM UTC

    We are currently in the process of investigating the cause of print jobs staying in a running status.

  2. identified Jul 12, 2026, 12:15 AM UTC

    We have identified the issue and the team is working to resolve the issues.

  3. monitoring Jul 12, 2026, 12:46 AM UTC

    A fix has been implemented and we are monitoring the platform at this time.

  4. resolved Jul 12, 2026, 01:03 AM UTC

    The incident has been resolved.

Read the full incident report →

Minor July 11, 2026

EU1 - Printing issues

Detected by Pingoru
Jul 11, 2026, 03:34 AM UTC
Resolved
Jul 11, 2026, 04:22 AM UTC
Duration
48m
Affected: EU1 - Print Engine Services
Timeline · 3 updates
  1. investigating Jul 11, 2026, 03:34 AM UTC

    We are currently investigating this issue.

  2. monitoring Jul 11, 2026, 03:59 AM UTC

    A fix has been implemented, and we are currently monitoring the results to ensure full stability.

  3. resolved Jul 11, 2026, 04:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 21, 2026

AM1 - Print Portal and API Printing Delays

Detected by Pingoru
May 21, 2026, 10:00 AM UTC
Resolved
May 21, 2026, 12:30 PM UTC
Duration
2h 29m
Affected: AM1 - Print Engine Services
Timeline · 3 updates
  1. investigating May 21, 2026, 11:22 AM UTC

    We are currently investigating increased processing times affecting printing through Print Portal and the API in the AM1 environment.

  2. monitoring May 21, 2026, 11:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 21, 2026, 12:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 20, 2026

AM1 - Increased Print Job Processing Times

Detected by Pingoru
May 20, 2026, 12:15 AM UTC
Resolved
May 20, 2026, 02:04 AM UTC
Duration
1h 48m
Affected: AM1 - Print Engine Services
Timeline · 5 updates
  1. investigating May 20, 2026, 12:26 AM UTC

    We are currently investigating increased processing times affecting Print Jobs in the AM1 environment. Some print requests may take longer than expected to complete.

  2. investigating May 20, 2026, 12:27 AM UTC

    We are continuing to investigate this issue.

  3. investigating May 20, 2026, 01:18 AM UTC

    We continue investigating the issue. Our team is actively working to identify the root cause and restore normal performance.

  4. monitoring May 20, 2026, 01:25 AM UTC

    A fix has been implemented for the increased processing times affecting Print Jobs in the AM1 environment. The platform is currently stable, and we are now in the monitoring phase to ensure performance remains normal.

  5. resolved May 20, 2026, 02:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 14, 2026

AM1 - Degraded performance in API Print Jobs

Detected by Pingoru
May 14, 2026, 05:20 PM UTC
Resolved
May 14, 2026, 06:37 PM UTC
Duration
1h 16m
Affected: AM1 - Print Engine Services
Timeline · 3 updates
  1. investigating May 14, 2026, 05:34 PM UTC

    We are currently investigating degraded performance affecting API Print Jobs in the AM1 environment. Our team is actively working to identify the cause and restore normal performance.

  2. identified May 14, 2026, 06:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 14, 2026, 06:43 PM UTC

    The incident affecting API Print Jobs in the AM1 environment has been resolved. The platform is stable and operating normally at this time.

Read the full incident report →

Major November 25, 2025

AM1 - Printing error

Detected by Pingoru
Nov 25, 2025, 12:19 AM UTC
Resolved
Nov 25, 2025, 01:29 AM UTC
Duration
1h 10m
Affected: AM1 - Print Engine Services
Timeline · 3 updates
  1. investigating Nov 25, 2025, 12:19 AM UTC

    We are currently facing printing errors in the AM1 environment. Our team is investigating and will provide updates as more information becomes available.

  2. monitoring Nov 25, 2025, 12:58 AM UTC

    We have resolved the issue and are currently monitoring the environment to ensure full stability.

  3. resolved Nov 25, 2025, 01:29 AM UTC

    The issue has been resolved. All services are functioning as expected.

Read the full incident report →