BarTender Cloud incident

AM1 - Print Portal and API Printing Delays

Minor Resolved View vendor source →

BarTender Cloud experienced a minor incident on May 21, 2026 affecting AM1 - Print Engine Services, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 10:00 AM UTC
Resolved
May 21, 2026, 12:30 PM UTC
Duration
2h 29m
Detected by Pingoru
May 21, 2026, 10:00 AM UTC

Affected components

AM1 - Print Engine Services

Update timeline

  1. investigating May 21, 2026, 11:22 AM UTC

    We are currently investigating increased processing times affecting printing through Print Portal and the API in the AM1 environment.

  2. monitoring May 21, 2026, 11:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 21, 2026, 12:30 PM UTC

    This incident has been resolved.