BarTender Cloud incident

AM1 - Intermittent Online Designer Issues

Minor Resolved View vendor source →

BarTender Cloud experienced a minor incident on September 5, 2026 affecting AM1 - Cloud Designer App, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2026, 03:30 PM UTC
Resolved
Sep 05, 2026, 06:30 PM UTC
Duration
3h
Detected by Pingoru
Sep 05, 2026, 03:30 PM UTC

Affected components

AM1 - Cloud Designer App

Update timeline

  1. identified Sep 05, 2026, 03:57 PM UTC

    We have identified an issue causing intermittent problems with the Online Designer. Some customers may experience difficulties accessing or using the Online Designer. Our engineering team is actively working to resolve the issue and restore consistent service. We will provide an update as more information becomes available.

  2. identified Sep 05, 2026, 05:02 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Sep 05, 2026, 05:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 05, 2026, 06:34 PM UTC

    This incident has been resolved.