BarTender Cloud experienced a minor incident on July 11, 2026 affecting AM1 - Print Engine Services, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
AM1 - Print Engine Services
Update timeline
- investigating Jul 11, 2026, 11:49 PM UTC
We are currently in the process of investigating the cause of print jobs staying in a running status.
- identified Jul 12, 2026, 12:15 AM UTC
We have identified the issue and the team is working to resolve the issues.
- monitoring Jul 12, 2026, 12:46 AM UTC
A fix has been implemented and we are monitoring the platform at this time.
- resolved Jul 12, 2026, 01:03 AM UTC
The incident has been resolved.