BarTender Cloud incident

AM1 - Degraded performance in API Print Jobs

Minor Resolved View vendor source →

BarTender Cloud experienced a minor incident on May 14, 2026 affecting AM1 - Print Engine Services, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 05:20 PM UTC
Resolved
May 14, 2026, 06:37 PM UTC
Duration
1h 16m
Detected by Pingoru
May 14, 2026, 05:20 PM UTC

Affected components

AM1 - Print Engine Services

Update timeline

  1. investigating May 14, 2026, 05:34 PM UTC

    We are currently investigating degraded performance affecting API Print Jobs in the AM1 environment. Our team is actively working to identify the cause and restore normal performance.

  2. identified May 14, 2026, 06:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 14, 2026, 06:43 PM UTC

    The incident affecting API Print Jobs in the AM1 environment has been resolved. The platform is stable and operating normally at this time.