BarTender Cloud experienced a major incident on November 25, 2025 affecting AM1 - Print Engine Services, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
AM1 - Print Engine Services
Update timeline
- investigating Nov 25, 2025, 12:19 AM UTC
We are currently facing printing errors in the AM1 environment. Our team is investigating and will provide updates as more information becomes available.
- monitoring Nov 25, 2025, 12:58 AM UTC
We have resolved the issue and are currently monitoring the environment to ensure full stability.
- resolved Nov 25, 2025, 01:29 AM UTC
The issue has been resolved. All services are functioning as expected.