Availity Outage History
Availity major outage · 46 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,933 incidents for Availity: 1,900 in the last 12 months and 851 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 289 | 601 of 601 (100%) |
Incidents, newest first
Notice April 29, 2026 CAPITAL HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – CAPITAL HEALTH PLAN
Started Apr 29, 2026, 06:02 PM UTC· resolved Apr 29, 2026, 06:02 PM UTC
- resolved Apr 29, 2026, 06:02 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 4/29/2026, 11:30:00 AM we are seeing successful transactions. We are considering this issue resolved. We are researching internally Availity continues to monitor for resolution.
Notice April 29, 2026 Multiple Payers - CAPITALBLUECROSS, BC PENNSYLVANIA CAPITAL - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 9h 22m CAPITALBLUECROSS, BC PENNSYLVANIA CAPITAL
Started Apr 29, 2026, 12:49 PM UTC· resolved Apr 29, 2026, 10:12 PM UTC
- identified Apr 29, 2026, 12:49 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeouts. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 29, 2026, 10:12 PM UTC
This incident has been resolved.
Notice April 29, 2026 BCBS MISSISSIPPI - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. 1d 11h BCBS MISSISSIPPI
Started Apr 29, 2026, 12:31 PM UTC· resolved Apr 30, 2026, 11:49 PM UTC
- identified Apr 29, 2026, 12:31 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Apr 30, 2026, 11:49 PM UTC
This incident has been resolved.
Notice April 28, 2026 CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Tuesday, April 28th from 5:00:00 PM EDT through 8:00:00 PM EDT Tuesday, April 28th. 33d 17h HUMANA-CARESOURCE, CARESOURCE OF OHIO, CARESOURCE OF INDIANA, CARESOURCE OF WEST VIRGINIA and 1 more
Started Apr 28, 2026, 09:58 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled Apr 28, 2026, 09:58 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 28, 2026 Multiple Payers - HIGHMARK BLUE CROSS BLUE SHIELD OF WESTERN NEW YORK, HIGHMARK BLUE SHIELD OF NORTHEASTERN NEW YORK, HIGHMARK BLUE CROSS BLUE SHIELD DELAWARE, HIGHMARK BCBS WEST VIRGINIA, HIGHMARK BCBS WEST VIRGINIA, SENIOR HEALTH COMPANY - 270 - Elig... 15h 27m HIGHMARK BLUE CROSS BLUE SHIELD OF WESTERN NEW YORK, HIGHMARK BLUE SHIELD OF NORTHEASTERN NEW YORK, HIGHMARK BLUE CROSS BLUE SHIELD DELAWARE, HIGHMARK BCBS WEST VIRGINIA and 1 more
Started Apr 28, 2026, 09:02 PM UTC· resolved Apr 29, 2026, 12:29 PM UTC
- identified Apr 28, 2026, 09:02 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035/AV01 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 29, 2026, 12:29 PM UTC
This incident has been resolved.
Notice April 28, 2026 Multiple Payers - EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), EMBLM, USHL - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 4h 22m EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), EMBLM, USHL
Started Apr 28, 2026, 04:09 PM UTC· resolved Apr 28, 2026, 08:32 PM UTC
- identified Apr 28, 2026, 04:09 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid responses. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 28, 2026, 08:32 PM UTC
This incident has been resolved.
Notice April 28, 2026 Multiple Payers - HUMANA, HUMANA HMO, HUMANA, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE - Multiple Transactions - Authorization and Referral transactions will be unavailable Sun, 5/3/2026, 6 am to 11 am ET. If you have an urgent request during ... 34d HUMANA LONG TERM CARE, HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH
Started Apr 28, 2026, 03:09 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled Apr 28, 2026, 03:09 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice April 28, 2026 Multiple Payers - BCBSTN, BCBS TENNESSEE, SB890, SB8901 - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 6h 40m BCBS TENNESSEE, BCBSTN, SB890, SB8901
Started Apr 28, 2026, 10:50 AM UTC· resolved Apr 28, 2026, 05:30 PM UTC
- identified Apr 28, 2026, 10:50 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with inalid responses. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 28, 2026, 05:30 PM UTC
This incident has been resolved.
Notice April 28, 2026 Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, CAREFIRST MEDICARE ADVANTAGE, RIVERSIDE HEALTH MARYLAND, 45282, BCDCC - Multiple Transactions - We have been notified by the payer CareFirst of an issue which is affecting their ability to respond to E... 59d 17h CAREFIRST BLUECROSS BLUESHIELD, CAREFIRST MEDICARE ADVANTAGE, 45281, 45282 and 1 more
Started Apr 28, 2026, 09:54 AM UTC· resolved Jun 27, 2026, 03:30 AM UTC
- identified Apr 28, 2026, 09:54 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/E2:0/No Response Received errors. Customers are receiving VT05_035/E2:0/AV01 errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved Jun 27, 2026, 03:30 AM UTC
This incident has been resolved.
Notice April 27, 2026 Multiple Payers - Auxiant, AUXIANT, AUXIANT (formerly Midwest Health Partners) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 3d 9h Auxiant, AUXIANT, AUXIANT (formerly Midwest Health Partners)
Started Apr 27, 2026, 06:47 PM UTC· resolved May 01, 2026, 04:31 AM UTC
- identified Apr 27, 2026, 06:47 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/Invalid Response errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved May 01, 2026, 04:31 AM UTC
This incident has been resolved.
Notice April 27, 2026 Multiple Payers - TRICARE WEST REGION, PGBA, TRICARE WEST - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 5d 14h PGBA, TRICARE WEST REGION, TRICARE WEST
Started Apr 27, 2026, 06:30 PM UTC· resolved May 03, 2026, 08:31 AM UTC
- identified Apr 27, 2026, 06:30 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/Invalid Response errors. Customers are receiving AAA*42/AV03/VT07_037 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 03, 2026, 08:31 AM UTC
This incident has been resolved.
Notice April 27, 2026 CENTENE - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions are experiencing intermittent failures. 1d 20h SUPERIOR HEALTHPLAN, MANAGED HEALTH SERVICES - WI, PEACH STATE HEALTH PLAN, SUNFLOWER STATE HEALTH PLAN and 20 more
Started Apr 27, 2026, 04:25 PM UTC· resolved Apr 29, 2026, 12:48 PM UTC
- identified Apr 27, 2026, 04:25 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 29, 2026, 12:48 PM UTC
This incident has been resolved.
Notice April 27, 2026 Multiple Payers - Healthcare Management Administrators, REGENCE GROUP ADMINISTRATORS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 2d 9h Healthcare Management Administrators, REGENCE GROUP ADMINISTRATORS
Started Apr 27, 2026, 12:20 PM UTC· resolved Apr 29, 2026, 10:14 PM UTC
- identified Apr 27, 2026, 12:20 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 29, 2026, 10:14 PM UTC
This incident has been resolved.
Notice April 27, 2026 TUFTS HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 36m TUFTS HEALTH PLAN
Started Apr 27, 2026, 06:07 AM UTC· resolved Apr 27, 2026, 06:44 AM UTC
- identified Apr 27, 2026, 06:07 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 27, 2026, 06:44 AM UTC
This incident has been resolved.
Notice April 27, 2026 Multiple Payers - VAMEDICAID, VAMMIS FA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 5h 32m VAMEDICAID, VAMMIS FA
Started Apr 27, 2026, 04:22 AM UTC· resolved Apr 27, 2026, 09:55 AM UTC
- identified Apr 27, 2026, 04:22 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Apr 27, 2026, 04:23 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 27, 2026, 09:55 AM UTC
This incident has been resolved.
Notice April 27, 2026 Multiple Payers - 13285, SMARTDATASOLUTIONS RP063 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1h 18m SMARTDATASOLUTIONS RP063, 13285
Started Apr 27, 2026, 03:02 AM UTC· resolved Apr 27, 2026, 04:21 AM UTC
- identified Apr 27, 2026, 03:02 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 27, 2026, 04:21 AM UTC
This incident has been resolved.
Notice April 26, 2026 EMPOWER ARKANSAS - 270/276 - Claim Status Inquiry B2B transactions are currently unavailable. 12d 13h EMPOWER ARKANSAS
Started Apr 26, 2026, 08:40 AM UTC· resolved May 08, 2026, 10:38 PM UTC
- identified Apr 26, 2026, 08:40 AM UTC
We are seeing Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Respond errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 01, 2026, 01:03 AM UTC
We are seeing Claim Status Inquiry and Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Respond errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 01, 2026, 06:50 PM UTC
We are seeing Claim Status Inquiry and Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Respond errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 08, 2026, 10:38 PM UTC
This incident has been resolved.
Notice April 26, 2026 BCBS of Kansas - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 21h 19m BCBS of Kansas
Started Apr 26, 2026, 08:32 AM UTC· resolved Apr 27, 2026, 05:52 AM UTC
- identified Apr 26, 2026, 08:32 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 27, 2026, 05:52 AM UTC
This incident has been resolved.
Notice April 26, 2026 MARTINS POINT HEALTH CARE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 21h 13m MARTINS POINT HEALTH CARE
Started Apr 26, 2026, 08:27 AM UTC· resolved Apr 27, 2026, 05:41 AM UTC
- identified Apr 26, 2026, 08:27 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 27, 2026, 05:41 AM UTC
This incident has been resolved.
Notice April 26, 2026 Multiple Payers - - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable. 23h 8m
Started Apr 26, 2026, 07:07 AM UTC· resolved Apr 27, 2026, 06:16 AM UTC
- identified Apr 26, 2026, 07:07 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
- resolved Apr 27, 2026, 06:16 AM UTC
This incident has been resolved.
Notice April 26, 2026 OHIO MEDICAID - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable. 23h 17m OHIO MEDICAID
Started Apr 26, 2026, 06:45 AM UTC· resolved Apr 27, 2026, 06:02 AM UTC
- identified Apr 26, 2026, 06:45 AM UTC
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 27, 2026, 06:02 AM UTC
This incident has been resolved.
Notice April 26, 2026 Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, BCDCC - Multiple Transactions - We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to Eligibility and Benefits Inquiry and Claim Status Inquiry B2... 23h 36m CAREFIRST BLUECROSS BLUESHIELD, BCDCC
Started Apr 26, 2026, 06:42 AM UTC· resolved Apr 27, 2026, 06:19 AM UTC
- identified Apr 26, 2026, 06:42 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
- resolved Apr 27, 2026, 06:19 AM UTC
This incident has been resolved.
Notice April 25, 2026 Multiple Payers - BCNJC, BRAVEN HEALTH - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 8d 2h BCNJC
Started Apr 25, 2026, 11:33 PM UTC· resolved May 04, 2026, 02:14 AM UTC
- identified Apr 25, 2026, 11:33 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Apr 25, 2026, 11:55 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 04, 2026, 02:14 AM UTC
This incident has been resolved.
Notice April 25, 2026 MEDMC - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 8d 3h MEDMC
Started Apr 25, 2026, 05:12 AM UTC· resolved May 03, 2026, 09:11 AM UTC
- identified Apr 25, 2026, 05:12 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- identified Apr 27, 2026, 06:11 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Already posted Availity continues to monitor for resolution.
- resolved May 03, 2026, 09:11 AM UTC
This incident has been resolved.
Notice April 25, 2026 MO - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable. 8d 23h MO
Started Apr 25, 2026, 05:10 AM UTC· resolved May 04, 2026, 04:32 AM UTC
- identified Apr 25, 2026, 05:10 AM UTC
We are seeing Claim Status Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved May 04, 2026, 04:32 AM UTC
This incident has been resolved.