Availity incident
Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, BCDCC - Multiple Transactions - We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to Eligibility and Benefits Inquiry and Claim Status Inquiry B2...
Affected components
CAREFIRST BLUECROSS BLUESHIELDBCDCC
Update timeline
- identified Apr 26, 2026, 06:42 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
- resolved Apr 27, 2026, 06:19 AM UTC
This incident has been resolved.
Looking to track Availity downtime and outages?
Pingoru polls Availity's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Availity reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Availity alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Availity for free
5 free monitors · No credit card required