Availity incident

Multiple Payers - EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), EMBLM, USHL - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →
Started
Apr 28, 2026, 04:09 PM UTC
Resolved
Apr 28, 2026, 08:32 PM UTC
Duration
4h 22m
Detected by Pingoru
Apr 28, 2026, 04:09 PM UTC

Affected components

EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI)EMBLMUSHL

Update timeline

  1. identified Apr 28, 2026, 04:09 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid responses. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 28, 2026, 08:32 PM UTC

    This incident has been resolved.

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