Availity incident
Multiple Payers - EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), EMBLM, USHL - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.
Availity experienced a notice incident on April 28, 2026 affecting EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI) and EMBLM and 1 more component, lasting 4h 22m. The incident has been resolved; the full update timeline is below.
Affected components
EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI)EMBLMUSHL
Update timeline
- identified Apr 28, 2026, 04:09 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid responses. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Apr 28, 2026, 08:32 PM UTC
This incident has been resolved.