Availity incident

Multiple Payers - - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on April 26, 2026, lasting 23h 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2026, 07:07 AM UTC
Resolved
Apr 27, 2026, 06:16 AM UTC
Duration
23h 8m
Detected by Pingoru
Apr 26, 2026, 07:07 AM UTC

Update timeline

  1. identified Apr 26, 2026, 07:07 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. resolved Apr 27, 2026, 06:16 AM UTC

    This incident has been resolved.