Availity incident

Multiple Payers - BCBSTN, BCBS TENNESSEE, SB890, SB8901 - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on April 28, 2026 affecting BCBS TENNESSEE and BCBSTN and 1 more component, lasting 6h 40m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 10:50 AM UTC
Resolved
Apr 28, 2026, 05:30 PM UTC
Duration
6h 40m
Detected by Pingoru
Apr 28, 2026, 10:50 AM UTC

Affected components

BCBS TENNESSEEBCBSTNSB890SB8901

Update timeline

  1. identified Apr 28, 2026, 10:50 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with inalid responses. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 28, 2026, 05:30 PM UTC

    This incident has been resolved.