Availity incident

Multiple Payers - HUMANA, HUMANA HMO, HUMANA, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE - Multiple Transactions - Authorization and Referral transactions will be unavailable Sun, 5/3/2026, 6 am to 11 am ET. If you have an urgent request during ...

Notice Resolved View vendor source →
Started
Apr 28, 2026, 03:09 PM UTC
Resolved
Apr 28, 2026, 10:03 PM UTC
Duration
6h 54m
Detected by Pingoru
Apr 28, 2026, 03:09 PM UTC

Affected components

HUMANA LONG TERM CAREHUMANAHUMANA HMOHUMANA BEHAVIORAL HEALTH

Update timeline

  1. scheduled Apr 28, 2026, 03:09 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

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