Availity incident

Multiple Payers - HUMANA, HUMANA HMO, HUMANA, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE - Multiple Transactions - Authorization and Referral transactions will be unavailable Sun, 5/3/2026, 6 am to 11 am ET. If you have an urgent request during ...

Notice Resolved View vendor source →

Availity experienced a notice incident on April 28, 2026 affecting HUMANA LONG TERM CARE and HUMANA and 1 more component, lasting 34d. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 03:09 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
34d
Detected by Pingoru
Apr 28, 2026, 03:09 PM UTC

Affected components

HUMANA LONG TERM CAREHUMANAHUMANA HMOHUMANA BEHAVIORAL HEALTH

Update timeline

  1. scheduled Apr 28, 2026, 03:09 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.