Availity incident

Multiple Payers - Healthcare Management Administrators, REGENCE GROUP ADMINISTRATORS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on April 27, 2026 affecting Healthcare Management Administrators and REGENCE GROUP ADMINISTRATORS, lasting 2d 9h. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 12:20 PM UTC
Resolved
Apr 29, 2026, 10:14 PM UTC
Duration
2d 9h
Detected by Pingoru
Apr 27, 2026, 12:20 PM UTC

Affected components

Healthcare Management AdministratorsREGENCE GROUP ADMINISTRATORS

Update timeline

  1. identified Apr 27, 2026, 12:20 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 29, 2026, 10:14 PM UTC

    This incident has been resolved.