Availity Outage History
Availity major outage · 44 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,930 incidents for Availity: 1,897 in the last 12 months and 849 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 286 | 595 of 595 (100%) |
Incidents, newest first
Notice August 17, 2026 BCBSAR - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – BCBSAR
Started Aug 17, 2026, 05:40 AM UTC· resolved Aug 17, 2026, 05:40 AM UTC
- resolved Aug 17, 2026, 05:40 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 8/17/2026, 12:30:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice August 17, 2026 SB890 - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. – SB890
Started Aug 17, 2026, 05:40 AM UTC· resolved Aug 17, 2026, 05:40 AM UTC
- resolved Aug 17, 2026, 05:40 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 8/17/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice August 15, 2026 SELHT - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 2d 1h SELHT
Started Aug 15, 2026, 05:34 AM UTC· resolved Aug 17, 2026, 06:48 AM UTC
- identified Aug 15, 2026, 05:34 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/AV07 errors. Customers are receiving VT05_035/AV07 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Aug 17, 2026, 06:48 AM UTC
This incident has been resolved.
Notice August 15, 2026 HLTPM - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – HLTPM
Started Aug 15, 2026, 03:51 AM UTC· resolved Aug 15, 2026, 03:51 AM UTC
- resolved Aug 15, 2026, 03:51 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/AAA*42 errors. Customers are receiving timeout/AAA*42 errors. Next Steps and ETA for resolution: As of 8/14/2026, 1:30:00 PM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice August 13, 2026 BLUE CROSS BLUE SHIELD OF ARIZONA - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – BLUE CROSS BLUE SHIELD OF ARIZONA
Started Aug 13, 2026, 10:06 PM UTC· resolved Aug 13, 2026, 10:06 PM UTC
- resolved Aug 13, 2026, 10:06 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/13/2026, 4:45:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 13, 2026 Multiple Payers - 60054, AETNA, ALLINA HEALTH, SUTTER HEALTH AETNA, BANNER HEALTH, TEXAS HEALTH, INNOVATION HEALTH - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – 60054, AETNA, BANNER HEALTH, SUTTER HEALTH AETNA and 3 more
Started Aug 13, 2026, 05:32 PM UTC· resolved Aug 13, 2026, 05:32 PM UTC
- resolved Aug 13, 2026, 05:32 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving VT06_013 errors. Next Steps and ETA for resolution: As of 8/13/2026, 7:20:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 13, 2026 Multiple Payers - 60054, AETNA, BANNER HEALTH, SUTTER HEALTH AETNA, TEXAS HEALTH, ALLINA HEALTH, INNOVATION HEALTH, CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transac... – 60054, AETNA, CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), BANNER HEALTH and 4 more
Started Aug 13, 2026, 10:56 AM UTC· resolved Aug 13, 2026, 10:56 AM UTC
- resolved Aug 13, 2026, 10:56 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/Invalid Response errors. Customers are receiving AV07/VT06_013 errors. Next Steps and ETA for resolution: We received a notice from our trading partner that this payer is experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 11, 2026 Multiple Payers - 100085, CTMCD - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – 100085, CTMCD
Started Aug 11, 2026, 05:01 PM UTC· resolved Aug 11, 2026, 05:01 PM UTC
- resolved Aug 11, 2026, 05:01 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/11/2026, 2:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 11, 2026 BCRIC - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 4d 5h BCRIC
Started Aug 11, 2026, 12:09 AM UTC· resolved Aug 15, 2026, 05:33 AM UTC
- identified Aug 11, 2026, 12:09 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Aug 15, 2026, 05:33 AM UTC
This incident has been resolved.
Notice August 10, 2026 Multiple Payers - FRH-FREEDOM HEALTH INC., OPT-OPTIMUM HEALTHCARE INC., FREEDOM HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 2h 31m FREEDOM HEALTH PLAN, OPT-OPTIMUM HEALTHCARE INC., FRH-FREEDOM HEALTH INC.
Started Aug 10, 2026, 05:14 PM UTC· resolved Aug 10, 2026, 07:45 PM UTC
- identified Aug 10, 2026, 05:14 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 10, 2026, 07:45 PM UTC
This incident has been resolved.
Notice August 10, 2026 MASS ADVANTAGE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 67d 23h MASS ADVANTAGE
Started Aug 10, 2026, 09:41 AM UTC· resolved Oct 17, 2026, 09:22 AM UTC
- identified Aug 10, 2026, 09:41 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Oct 17, 2026, 09:22 AM UTC
This incident has been resolved.
Notice August 10, 2026 CLOVER HEALTH - 270/276 - Claim Status Inquiry and Eligibility and Benefits Inquiry transactions are currently unavailable. 1h 42m CLOVER HEALTH
Started Aug 10, 2026, 08:58 AM UTC· resolved Aug 10, 2026, 10:40 AM UTC
- identified Aug 10, 2026, 08:58 AM UTC
We are seeing Claim Status Inquiry transactions failing with VT6_013 errors. Customers are receiving VT6_013 errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Aug 10, 2026, 10:36 AM UTC
We are seeing Claim Status Inquiry and Eligibility and Benefits Inquiry transactions failing with VT6_013/AV07 errors. Customers are receiving VT6_013/AV07 errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved Aug 10, 2026, 10:40 AM UTC
This incident has been resolved.
Notice August 10, 2026 ANTHEMDENTAL - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. 50m ANTHEMDENTAL
Started Aug 10, 2026, 08:52 AM UTC· resolved Aug 10, 2026, 09:42 AM UTC
- identified Aug 10, 2026, 08:52 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 10, 2026, 09:42 AM UTC
This incident has been resolved.
Notice August 10, 2026 13285 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – 13285
Started Aug 10, 2026, 08:38 AM UTC· resolved Aug 10, 2026, 08:38 AM UTC
- resolved Aug 10, 2026, 08:38 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: As of 8/10/2026, 3:20:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 10, 2026 Multiple Payers - HEALTH PLAN SAN JOAQUIN, DESERET MUTUAL (DMBA), BCRIC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – DESERET MUTUAL (DMBA), HEALTH PLAN SAN JOAQUIN, BCRIC
Started Aug 10, 2026, 07:53 AM UTC· resolved Aug 10, 2026, 07:53 AM UTC
- resolved Aug 10, 2026, 07:53 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 8/10/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice August 10, 2026 HLTPM - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – HLTPM
Started Aug 10, 2026, 07:35 AM UTC· resolved Aug 10, 2026, 07:35 AM UTC
- resolved Aug 10, 2026, 07:35 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/9/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice August 10, 2026 00510BC - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. – 00510BC
Started Aug 10, 2026, 05:53 AM UTC· resolved Aug 10, 2026, 05:53 AM UTC
- resolved Aug 10, 2026, 05:53 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 8/10/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice August 10, 2026 HAPMC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – HAPMC
Started Aug 10, 2026, 05:01 AM UTC· resolved Aug 10, 2026, 05:01 AM UTC
- resolved Aug 10, 2026, 05:01 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/10/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice August 9, 2026 WISCONSIN MEDICAID - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1d 3h WISCONSIN MEDICAID
Started Aug 09, 2026, 02:13 AM UTC· resolved Aug 10, 2026, 05:17 AM UTC
- identified Aug 09, 2026, 02:13 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Aug 10, 2026, 05:17 AM UTC
This incident has been resolved.
Notice August 9, 2026 CHRISTIAN CARE MINISTRIES - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 76d 9h CHRISTIAN CARE MINISTRIES
Started Aug 09, 2026, 12:27 AM UTC· resolved Oct 24, 2026, 09:45 AM UTC
- identified Aug 09, 2026, 12:27 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Oct 24, 2026, 09:45 AM UTC
This incident has been resolved.
Notice August 9, 2026 UPMC HEALTH PLAN - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable. – UPMC HEALTH PLAN
Started Aug 09, 2026, 12:19 AM UTC· resolved Aug 09, 2026, 12:19 AM UTC
- resolved Aug 09, 2026, 12:19 AM UTC
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 8/4/2026, 4:00:00 PM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice August 9, 2026 UPMC HEALTH PLAN (TRISTATE) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – UPMC HEALTH PLAN (TRISTATE)
Started Aug 09, 2026, 12:14 AM UTC· resolved Aug 09, 2026, 12:14 AM UTC
- resolved Aug 09, 2026, 12:14 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/4/2026, 12:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 8, 2026 FIRST MEDICAL - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. – FIRST MEDICAL
Started Aug 08, 2026, 11:40 PM UTC· resolved Aug 08, 2026, 11:40 PM UTC
- resolved Aug 08, 2026, 11:40 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/8/2026, 6:30:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 8, 2026 Multiple Payers - 36273, AARP - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – 36273, AARP
Started Aug 08, 2026, 11:13 PM UTC· resolved Aug 08, 2026, 11:13 PM UTC
- resolved Aug 08, 2026, 11:13 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/8/2026, 12:30:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice August 8, 2026 ANTHEM - CO - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. – ANTHEM - CO
Started Aug 08, 2026, 11:07 PM UTC· resolved Aug 08, 2026, 11:07 PM UTC
- resolved Aug 08, 2026, 11:07 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT07_037 errors. Customers are receiving VT07_037 errors. Next Steps and ETA for resolution: As of 8/8/2026, 10:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.