Availity incident

CLOVER HEALTH - 270/276 - Claim Status Inquiry and Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on August 10, 2026 affecting CLOVER HEALTH, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 08:58 AM UTC
Resolved
Aug 10, 2026, 10:40 AM UTC
Duration
1h 42m
Detected by Pingoru
Aug 10, 2026, 08:58 AM UTC

Affected components

CLOVER HEALTH

Update timeline

  1. identified Aug 10, 2026, 08:58 AM UTC

    We are seeing Claim Status Inquiry transactions failing with VT6_013 errors. Customers are receiving VT6_013 errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  2. identified Aug 10, 2026, 10:36 AM UTC

    We are seeing Claim Status Inquiry and Eligibility and Benefits Inquiry transactions failing with VT6_013/AV07 errors. Customers are receiving VT6_013/AV07 errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  3. resolved Aug 10, 2026, 10:40 AM UTC

    This incident has been resolved.