Availity incident

MASS ADVANTAGE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting MASS ADVANTAGE, which began 56d ago. The vendor's full update timeline is below.

Started
Aug 10, 2026, 09:41 AM UTC
Resolved
Ongoing
Duration
● 56d 1h
Detected by Pingoru
Aug 10, 2026, 09:41 AM UTC

Affected components

MASS ADVANTAGE

Update timeline

  1. identified Aug 10, 2026, 09:41 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.